Cricket Wireless Authorized Retailer is a business that has received mixed reviews. According to the reviews, the in-store customer service is generally excellent, with employees being described as respectful, helpful, kind, and patient. One customer even noted that the employees went "above and beyond" to assist them. However, the reviews suggest that the customer service experience over the phone with the 611 customer service number is not as positive. Overall, the business is praised for its great cricket service and knowledgeable, bilingual employees who provide professional and excellent service to the local community.
Was there 1 week ago all i can say is Excellent customer service went in there for a new phone and to switch from boost to cricket, Geovany was the best and helped and recommended me the best things to get for my phone, im really happy with my experience, phone works amazing, would highly recommend you come to this location
March 2026
I went into the store yesterday and was helped by an associate named Giovanny. He was kind and helpful and really helped my parents figure out their phone issues in Spanish
October 2025
I will like to thanks Giovanni for his amazing service he provided for me and my husband on 10/22/25 his very respectful helpful and kind and patient. He really went above and beyond 🙂
