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“I had an amazing experience at AT&T thanks to Niki, the store manager. She went above and beyond to help me upgrade to the new iPhone 16 Pro Max. Niki was professional, knowledgeable, and made the entire process smooth and stress-free. Her attention to detail and friendly attitude truly made a difference. Highly recommend asking for Niki if you’re visiting the store — she’s the best!”
11AM - 3PM
249 Main St Suite 102, Beacon
Mobile Phones
“They helped repair my phone screen and it came out perfectly, amazingly nice people and really good looking interior would definitely come back for anything tech related”
10AM - 6PM
63 N Main St, Harriman
Mobile Phones
“Great team I have a 09 nissan murano the team at Sound FX have installed viper alarm with remote starter,air horns,pioneer front and rear dash cam, and a 9 inch floating pioneer head unit with front and rear camera. Thanks”
9AM - 8PM
2644 NY-32, New Windsor
Mobile Phones
“I recently had the pleasure of visiting the Verizon store at 2644 NY-32, New Windsor, NY, and I must say, the experience was nothing short of exceptional. I had been to another Verizon location earlier in the day, where I faced a bit of a wait and some initial difficulty in getting my questions answered. Although a helpful associate eventually resolved my concerns, the experience left me hoping for a more streamlined and efficient visit.
Enter Anthony F. at the New Windsor location. From the moment I walked in, I was greeted with a warm, professional demeanor that immediately put me at ease. I had come to this location specifically to return a Wi-Fi router, as I had learned from my previous visit that not all Verizon stores handle this task. Anthony took care of my request promptly and without any hassle, demonstrating an impressive knowledge of Verizon's policies and procedures.
What truly stood out, however, was Anthony's exceptional customer service. He not only facilitated the return of my router but also took the time to address a few additional questions I had about my Verizon services. His patience, attentiveness, and genuine willingness to assist were evident throughout our interaction. It is rare to encounter such a high level of professionalism and customer care, and Anthony exceeded all expectations.
This visit was, without a doubt, one of the best customer service experiences I have ever had at Verizon. Anthony F. truly went above and beyond, ensuring that all my needs were met efficiently and effectively. His dedication to his work and his customers is commendable, and he undoubtedly deserves recognition for his outstanding service.
In summary, the Verizon store at 2644 NY-32, New Windsor, NY, has earned a well-deserved 5-star rating from me. The seamless, top-notch service provided by Anthony F. was a refreshing change from my earlier visit to another location. If you are looking for a Verizon store where you can expect exceptional customer service and knowledgeable staff, I highly recommend this location. Anthony F., in particular, is a standout employee who made my visit a truly positive and memorable one. Five out of five stars!”
“I had an excellent experience with their exceptional service. Their proficiency in emergency repairing devices in short times is unmatched, and the quality of their kosher products are simply outstanding. Highly recommended!”
“I went to this local neighborhood Verizon store and have been going here for years! The store manager Mike has a wealth of knowledge and is truly a phone expert! My phone display was not functioning properly and I needed a new phone. Not only did he take care of it but was able to get the stuff off my old phone even though the display didnt work!”
“Very good service. What that is the only thing you need when you want tie buy a new phone to know all the options what you have to be able to take the best for the less money”
9AM - 7PM
791 NY-17M, Monroe
Mobile Phones
“We searched for where Santana Jackson was working - Because he was so helpful the last time we bought phones - we finally found him in Monroe NYHe was so helpful and knowledgeable and patience with us - We would never buy phones from anyone else”
“Excellent customer service.Maddi was extremely informational in guiding me through the appropriate solution to my problem and also facilitated the process.Gabby was also very helpful and informed me concerning the delivery of the phone.I was impressed as the manager, Maddi was so hands on, friendly and accommodating.I would advise anyone with an issue to seek the Washingtonville location for a positive experience.Thank you,Gail”
“After the Computer Guy repaired and adjusted several issues, I loaded and ran Skype at home for awhile and the web cam worked and it seems like the laptop is stable for the longrun.”
“Santana was our representative and customer service assistant... He is an excellent representative of Verizon. Very friendly, sociable and knowledgeable. We had one of the best experiences in a phone store. Spectacular job. Everything was on point. Thank you for your help and assistance. Two thumbs ? up!”
“I will like to thanks Giovanni for his amazing service he provided for me and my husband on 10/22/25 his very respectful helpful and kind and patient. He really went above and beyond ?”
“(Translated by Google) Very good service with a Jewish heart and feeling, they will help you with anything, and for cheap!(Original)גאר גוטע סערוויס מיט א אידיש הארץ און געפיל, מען וועט דיר דארט העלפן מיט סיי וואס, און פאר ביליג!”
“I had a fantastic experience with Neil Higgins, a manager at AT&T. Neil was incredibly attentive, knowledgeable, and went above and beyond to resolve my issues. His professionalism and friendly demeanor made a huge difference. Neil's dedication to excellent customer service truly stands out, and he’s a valuable asset to the AT&T team. Highly recommended!”
“Great customer service. Great to have people in Orange County doing business this way. The gentleman behind the counter did not have the screen to fix my son’s phone, but referred me to one of his colleagues at H2O, who took good care of me. I would suggest wholeheartedly that you support this type of business. I’d give them more stars if I could”
10AM - 7PM
226 Broadway, Newburgh
Mobile Phones
“I purchased a new phone a little over a week ago and I had an accident and my toddler dropped my phone and shattered my screen. I was absolutely furious and so frustrated and then I decided to take my phone in to the store. I met the manager at the location and his name was Hamza I believe but he said I can call him Mike. I very upset that my screen was shattered but I was also furious walking into the store knowing I have to spend more money. It was like Mike knew how I was feeling and he was just so kind and showed so much empathy to my situation. The store was pretty busy but he looked at me and told me to return in 30 minutes to pick up my phone. I returned to the location about 20 minutes later and Mike got up and told me that my phone was ready. I was absolutely shocked and obviously very happy at how fast he repaired my phone and it has been working now better than ever. I would absolutely be recommending this location to anyone that I know because of the kind treatment I received from the manager Mike. There should be more people like him managing stores like these. If it was possible to give more than five stars, then I definitely would be giving more. Thank you Boost mobile but most importantly thank you Mike for your hospitality! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❗️”
10AM - 7PM
457 Broadway, Newburgh
Mobile Phones
“Not to disregard the very negative comments of the other two reviewers of this store, Michael the manager was great. He gave me a quote over the phone for the replacement of my battery and when I came in later in the day he repaired it while I waited. Granted, there were a lot of distractions, but he was very professional and an all-around good guy. So the takeaway with any of these local cable stores is ask questions, make sure you get accurate information and engage with the people you're working with based on the way they treat you.”
10AM - 7PM
364 Broadway, Newburgh
Mobile Phones
“Not to disregard the very negative comments of the other two reviewers of this store, Michael the manager was great. He gave me a quote over the phone for the replacement of my battery and when I came in later in the day he repaired it while I waited. Granted, there were a lot of distractions, but he was very professional and an all-around good guy. So the takeaway with any of these local cable stores is ask questions, make sure you get accurate information and engage with the people you're working with based on the way they treat you.”
10AM - 7PM
459 Broadway, Newburgh
Mobile Phones
“My phone was smashed and bent like a banana.. I was told they might be able to help, so I walked in and they fixed my phone in only one hours time.Great experience. I believe the guy who helped me was Imrahn”
“We appreciate the outstanding service of Ms. Shanee Barkley. She was professional, patient, knowledgeable, skilled, generous and warm. Her people skills were excellent. We have a bad experience at another store and she helped it all go away. We will be back and are satisfied customers.”
“I had very good service on my rented China pocket wifi device. It always showed full bars with 4g LTE speeds. Costemer service was incredible. You're rental fee is very reasonable. Thanks to you're service my China trip was a hit.
There is one think I would love changed is to get the rental device at least two weeks in advance. I had anxiety over this”
9AM - 7PM
1278 NY-300, Newburgh
Mobile Phones
“Went into verizon this morning for help with an order I had originally placed on september 15th which then had to be reprocessed online this month. Customer service over the phone has been no help to me and I went into the store looking for assistance. Fran and Matt were such a pleasure to work with and helped me figure out the mess with my order on Verizon’s end. Cannot thank them enough they were both so attentive and friendly and resolved the issue!!”
10AM - 8PM
25 Lake St, Monroe
Mobile Phones
“I went there Tuesday night frantic because my plug to the internet modem wasn’t working. The woman that helped me was very very nice. She took her time to help me. I didn’t get her name but this was Tuesday 2/20/24 evening. I just wanted to thank her for all her help and thank God for the dummy box !”
“I was in an automobile accident a few weeks ago and my car was brought to P&P to be stored until Insurance company seized the car. The owner Chris was very understanding, courteous and helpful in a bad time.”
“Highly recommend this Metro PCS location. The staff is extremely knowledgeable about the products and services that are offered. They worked with me to get me exactly what I needed and gave me an extremely reasonable deal. They even put a perfect screen protector on my phone that I would not have been able to get anywhere else in the area. Side note: the store is very clean and well kept. Felt very comfortable going in even with the current COVID situation.”
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“Absolutely thrilled with my recent visit to the Verizon Wireless store in Woodbury, NY! From the moment I walked in, the atmosphere was welcoming and distinctly customer-focused.
Manager John and associate Kwame were particularly standout. John, with his in-depth knowledge and leadership, ensures that the store operates smoothly and that every customer interaction is top-notch. His approachable manner and dedication to solving problems set a high standard for the entire team.
Kwame was a delight to work with; his patience and expertise in explaining different plans and technology made the usually complex process of selecting a new phone and service plan absolutely seamless. He took the time to answer all my questions, ensuring that I made an informed decision that suited my specific needs.
The store itself was clean, well-organized, and equipped with the latest gadgets, which made my shopping experience even more exciting. It's rare to find such attentive and genuine customer service these days, and John and Kwame truly exceeded my expectations.
I left the store completely satisfied with my purchases and the service provided. For anyone in the Woodbury area looking for top-tier customer service and telecommunications expertise, this Verizon Wireless store is undoubtedly the place to go. Kudos to John, Kwame, and their team for making what could have been a mundane chore into a remarkable shopping experience!”