“Absolutely thrilled with my recent visit to the Verizon Wireless store in Woodbury, NY! From the moment I walked in, the atmosphere was welcoming and distinctly customer-focused.
Manager John and associate Kwame were particularly standout. John, with his in-depth knowledge and leadership, ensures that the store operates smoothly and that every customer interaction is top-notch. His approachable manner and dedication to solving problems set a high standard for the entire team.
Kwame was a delight to work with; his patience and expertise in explaining different plans and technology made the usually complex process of selecting a new phone and service plan absolutely seamless. He took the time to answer all my questions, ensuring that I made an informed decision that suited my specific needs.
The store itself was clean, well-organized, and equipped with the latest gadgets, which made my shopping experience even more exciting. It's rare to find such attentive and genuine customer service these days, and John and Kwame truly exceeded my expectations.
I left the store completely satisfied with my purchases and the service provided. For anyone in the Woodbury area looking for top-tier customer service and telecommunications expertise, this Verizon Wireless store is undoubtedly the place to go. Kudos to John, Kwame, and their team for making what could have been a mundane chore into a remarkable shopping experience!”
“I had an amazing experience at AT&T thanks to Niki, the store manager. She went above and beyond to help me upgrade to the new iPhone 16 Pro Max. Niki was professional, knowledgeable, and made the entire process smooth and stress-free. Her attention to detail and friendly attitude truly made a difference. Highly recommend asking for Niki if you’re visiting the store — she’s the best!”