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“I travel 30 minutes every week to this post office. I prefer going to this one because you will be in and out. The 2 women that work there are wonderful. It’s worth the drive.”
“The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“When I just visited the employee was super nice and helpful. It's a post office and ppl are impatient I guess when its busy but they are just doing their job the best they can.”
“I visited the post office to retake a photo for my passport renewal. I left a review on usps but I also wanted to leave a review here. Ms. S Patel was the woman that helped me with everything! She literally did not wait for me to ask her for help she took the initiative and handled everything for me very efficiently. If I ever need any assistance with my passport I would definitely come back to this location ! She made my experience wonderful. My appointment was at 1:15 I arrived at 12:55 and was done by 1:10!!!! Thank you Ms SPatel !”
“We had a great experience applying for a passport here. They were efficient and accommodating and within 15 min. we were done! Shout out to Jessica who was so friendly and helpful.
We actually received the passport only 2 weeks later without even expediting it!”
“Always has a very good selection of stamps compared to other post offices and you can't necessarily count on that in New York City. The clerks are also very helpful with whatever you need to do.”
“Paula is the absolute BEST. Super helpful super nice best post office worker I’ve ever encountered. She also gives cookies to the dogs. I am one of the dogs. I got a cookie.”
“Most of the employees here are excellent. Most of the time few customers are in this post office and they behave properly. The location is nice and tidy.
These things CAN NOT BE SAID OF 11385, that post office is worse than a zoo.”
“Like others have said, friendliest service I have received in NYC! My clerk was #10 according to my receipt. Before being served she served an incredibly rude lady who made several rudimentary mistakes with her mail and she remained kind and patient (though if it were me I would have allowed her to make the mistakes and receive the package she was sending back at her house…)”
“Arlene is the most efficient of all and she s a sweetheart too. She takes pride in her job, does it very well because she puts her heart into it. I had lots of parcels to send and she was very patient and attentive. She did make up 100 times for the frustration we can get sometimes. I wish all the usps employees were like her!”
“I am going there for renew my passport and they take only 5 to 7 minute I think in Brooklyn there's a best walking place to doing anything for passport thanks”
“My staff, friends and I have been to this place many times and that the last time went there was to buy stamps and put in on the envelopes and mail it out. The people that worked there are nice friendly and kind.”
“Yarmel delivered top-tier service—professional, attentive, and truly exceptional. The experience at this post office was nothing short of impressive: fast, efficient, and handled with care. It’s rare to see this level of excellence, but Yarmel made it feel effortless. You are appreciated!”
“Everyone I’ve interacted with the past few years has been very helpful and just nice to work with at this post office - feel for the workers building needs a reno!”
“Donya- at the post office was terrific, she
was patient and kind and even offered help with ID copies that weren’t clear. What a breath of fresh air for a USPS. Hope they can all be like this!!”
“NYC post offices can really be hit or miss and this one is the best one I've experienced so far. Advice I would give is don't show up 15 minutes before closing time or expect a line and testy customers and staff. If you go early in the day you can walk right up to a window. They are efficient and get the job done and are friendly if you have your business together and don't waste their and other people's time if you don't.”
“I had to get a new passport and I arrived late and unprepared. The employee at the passport window, Henry Sanchez, was polite, professional, and patient. I had a pleasant experience.”
“It was not that crowded and the teller was very helpful although she didn't scan my return for aroma360. I hope they received it. Apart from that she made the rest of time real friendly. I am going back again for more business.”
“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”
“The perfect post office for passports. I took my family of 7 and the service was amazing !! Thank you very much to Alexis - she's very professional, kind and very helpful. ?”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
“I had a pretty good experience at this post office. The attendant was nice, and I was able to get in and get out fairly quickly, which doesn't always happen at the post office.”
“Went for my passport and the lovely lady at the counter assisted me in every possible best way. Made everything a breeze, answered my questions to the best of her knowledge, and provided the best service possible. They are genuinely awesome people and went above and beyond. I truly thank you with all my heart!!!”
“We had such a fantastic experience with Valerie and her male colleague. They were absolutely delightful, so knowledgable and so helpful. This is our favorite USPS. Everything is handled so efficiently! Highly recommend.”
“Liliana is a great person, she helped me with my lost package(actually never has been sent out) with a letter she took time writing to uscis. I really appreciate it!”
“My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.”
“Miss Harrison was an absolute lifesaver & helped me get my passport quickly and easily. Went above and beyond to make sure I got everything done correctly & on time. People like her make the USPS incredible. I cannot thank her enough, she was absolutely phenomenal!”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
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“I went here as a passport walk-in and the service was very kind and polite and patient and the whole process was smooth and quick. I recommend coming here instead of the Forest Hills Queens blvd location any day. And they accept more than 4 walk ins”