“Great Place - counter-clerk Derek is always willing to help out and explain what is the best way to ship at given time. Besides the good advice Also they have packing materials… can’t say good things about them. Neighbor hood Top notch shop … five star all the way”
“Our first-time experience getting a storage space went great, one of the individuals working there, Jordan was absolutely accountable to our needs and displayed a great attitude regards to the job that includes all of the employees working there.”
“I wanna start off by saying, I regret not choosing these guys first. It would have honestly saved me from the drama and added expense.This review starts with a negative experience from another moving company. We originally choose a moving company that a friend suggested. They had a lot of negative reviews, but I foolishly thought that the small amount of negative reviews couldn't be that bad. It was worse then I could have ever imagined.
TLDR: The first moving company flaked out on us the day of the move which also happened to be the day before the house closed. They came up with a wild excuse as to why they wouldn't do the job and then just dropped everything and left.
Understandablely, My family and I were freaking out. That's when I reached out once again to Expo Movers and spoke to Ivan. I explained what happened and the tight situation we were in. He assured me that they would help us and to be honest I can't imagine how tirelessly this man could have worked, because the very next day he had a team out to my mom's house and without any complaints, they packed up everything in my mom's house as well as a pod at a pods storage facility. My mom and sister complimented on how fast and professional the men were, a striking contrast to the day before.
Now it's important to point out that all of this happened on Thursday Aug 6th of this year. The move was from New York to Arizona. The moving truck arrived in Arizona on August 8th, later in the afternoon. I'm still shocked by how quickly they arrived. Another important thing to add is that we didn't have a shared truck. It was one truck for all of my family's stuff.
It turned out that on the way to Arizona, there was an emergency with one of the other drivers and that driver had to fly home. The other driver continued to Arizona where he'd end up unloading the entire truck all by his self.
All the while communication was wide open with Ivan. I can't remember if Ivan was the supervisor or a sales associate, but regardless I can never thank him and the rest of his team nearly as much as I already have. This company was quite literally the answer to my prayers in a moment I wouldn't wish upon anyone.
I wish there was a way to rate more than 5 stars. They truly did go above and beyond. Thank you so much again Ivan, and the rest of the team.
P.s. I'm not really going to discuss the cost. Understandablely it ended up costing a bit more than what were originally charged, but considering that Ivan had to plan all of this the day before his man came, he legitimately pulled off a miracle. Now to be honest it would have cost less in a sense to go with Expo Movers to begin with. The moving company that flaked on us was $5000 cheaper than Expo. In comparison, other moving companies were more expensive. Moral of the story...stick with Expo Movers. They are absolutely worth it.”
“I had a wonderful experience with Avant Garde-Moving. From the first point of contact, the representative (Dali) was very helpful in answering any questions I had and accommodating requests I made for the move.
On the day of the move, the movers arrived exactly on time and were extremely professional and efficient. The movers were very quick in moving all of my boxes and furniture, but did not sacrifice care while doing so, ensuring that everything was properly wrapped and secured. At the new place, the movers took care to place all of the furniture in the correct location as I requested. All in all, the entire move took 2.5 hours, from the moment the movers arrived at my first apartment to when they unloaded the last of my things at my new place.
I was initially anxious about selecting a moving company in NYC, as I had heard many horror stories about shady movers. My experience with Avant-Garde moving set a new bar for me and I will be reaching out to them in the future for any moves I may have.”
“Excellent customer service! He was always friendly, helpful, and professional. Whenever I needed assistance, he was there to help and always answered any questions or concerns I had. I truly appreciate his support and would highly recommend him to anyone using this storage facility.”
“Thank you Jay for being so kind and patient with servicing me. She took the time to show me a unit, my best options, thoroughly helped understand my lease and taught m everything I needed to know about the facility. Highly recommend going to her for all of your needs. She's the best! And this place is so nice!”
“Great customer service. Kimberly is very knowledgeable and helpful with an great personality. I recommend this Extra Space Storage. Good customer service plays a big part of where I spend my money. Thanks again Kimberly. Keep up the good work! Very professional.”
“Sofi was the absolute sweetest ! She was very patient with me and my baby as I was trying to figure out which unit would be best for my needs ! Wonderful and clean environment, keep up the amazing service”
“5 Star Service! Always friendly and patient staff, great prices and convenient location! And they work from 8 am to 7 pm which is also more convenient than many other locations!”
“Come store your items here at Extra Space Storage. You will not have any worries. This facility is clean and the staff is very friendly especially Jack she was very polite ad so helpful. Thanks for all your help.”
“This is my 2nd time renting I moved back from Florida and i was so happy when I saw the manager Kendra here , she's still the same kind and helpful after all these years a great place to rent and the office smells rosey”
“I had a great experience at Safeguard Self Storage thanks to Amaia at the front desk. She was incredibly friendly, professional, and very knowledgeable. Amaia took the time to clearly explain the storage options and rates, making the entire process easy to understand and stress-free. She answered all of my questions patiently and helped me find the best solution for my needs. Excellent customer service from start to finish. Highly recommend Safeguard Storage, and be sure to ask for Amaia!”
“Great customer service. Brandon went above and beyond to make sure I found the perfect unit. He was patient and walked me through all the options. Highly recommend.”
“Great customer service provided from Akers she went above and beyond to help us look at a storage unit and meet me and my family needs I highly recommend this place for great customer service”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“Renting Here Was Absolutely Lovely, Leea, Was Nothing Short Of Amazing, Great Service, Attitude, And Overall Helpful Experience Makes Me Want To Rent Again In The Future! Thank You!”
“Super helpful support. Even though I got there very behind close time and actually wrong location, Jason suggested cheapest and convenient options by showing many options together.
Thank you so much!”
“Truly exceptional and professional humans. I was getting evicted in less than 24 hours and they graciously waited for me past closing and helped me move my belongings into storage. I cannot thank them enough!”
“These guys go ABOVE AND BEYOND! and they're totally reasonably priced for packing, moving and storage. They were flexible, accommodating, responsive, came back the next day to deal with some large item that wouldn't fit, dealt with an annoying neighbor that yelled at them. Amazing service and will definitely use them again.”
“Great experience. Very knowledgeable staff. Dolan at the front desk was very helpful and professional. He helped us navigate the facility with ease while we checked over 20 storage lockers. He was extremely helpful, made the experience stress-free and was a very polite and well mannered individual. Highly recommend.”
“Had an excellent interaction with Blue, nice gentleman. Helpful and friendly staff along with Rachel, a clean and well-lit environment, secure access, easy booking and check-in processes.”
“Excellent experience from start to finish! Charles was amazing in helping us scope the move. On move-in day, Mario, Luis, and Ray moved us from a 1BR ground-floor apartment to a 3BR on the 4th floor, and they made what could’ve been a stressful day completely painless. They were incredibly efficient while still being careful with every piece of furniture and box. They were super friendly, easy to work with, and very professional. Could not have asked for a better crew!”
“Jose was so awesome!! He was super helpful with the doors and elevators! Great facility as well i’ve never used a storage unit and i was super impressed”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“This was my first time checking this place out and I can say that my experience was great . Asia was very genuinely helpful and made choosing a unit easy. Definitely would recommend visiting this place for your storage needs, with the welcoming experience and understanding . Thank you Asia keep it up !!”
“We stopped by today to view storage spaces and Harry was extremely accommodating and helpful. We ended up leaving Extra Space Storage renting out a space! Highly recommended”
“I had a great experience at the Wyckoff location! I felt like the process was seamless and the staff was particularly attentive. Though I was welcomed by all, representatives Willy and Tamarsha surpassed my expectations! These two were personable, discussed multiple options with me and offered input to what would be the best and most conducive options for me. These two have really helped solidify me as a customer and I will continue to do business here. Would also like to add Willy was very empathetic to my circumstance. Thank you all!”
“My first time renting with safeguard self storage, Frantz was an amazing representation of the company! Everything was explained clearly, he was extremely kind and welcoming, and lastly I was able to be in and out in a timely manner. Thank You Again, I appreciate it.”
“great service, good customer service, clean site for a huge location. Richie or richard was amazing. He was very clear and friendly with a calm demeanor even though he was being pulled left and right by every customer on sunday working by himself which is crazy when you see this facility you'll understand. This man is truly the MVP of this storage location. Thanks a million”
“Sha-Neequa and Marshall Was great Thank you Very much for your attention. I could not think with all of the stuff on my mind and they helped me clear a lot of things up about my storage I really appreciate them thank you so much again”
“Jaliyah , at Cube Smart storage demonstrate a vibrant positive personality she’s extremely friendly very helpful, polite, and maintain a professional attitude with her customers and always greets everyone with a smile.”