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“The staff here, Quinetta, and the manager are both so helpful anytime I have any issues, whether due to online stuff or my own confusion. They are extremely kind and helpful and are willing to work with me until the situation is resolved. I cannot recommend them enough!”
“Such a great branch! I came here from closer to downtown Cary, and while the new roads threw off my car’s TomTom GPS a bit, it was well worth the trip.
The service was excellent. As soon as I walked in, I asked a random question and was met with a gracious, helpful response. Miranda at the teller desk deserves special mention—she was outstanding: professional, genuine, positive, and incredibly helpful.
It’s easy to see why this branch gets such a high rating on Google Maps. I’ll definitely be coming back here for my SECU banking needs. Thank you, Green Oaks SECU! ?”
“Love this branch so much. They never seem too busy and they're always very friendly and welcoming. I've been going here for all my banking needs since they open and everyone that I've interacted with is knowledgeable and helpful! Definitely recommend SECU to anyone who qualifies for membership!”
“I had a great experience with the RDU-R team. Leena and Ben were super helpful and professionally navigated me through a new account setup and vehicle loan. Within hours after e-signing my docs I had a check available for pickup. My brother is a pilot and member and I now feel part of the "AA family".”
“Excellent service for a visit to add a member to our account. Caleb was efficient and kind. We were in and out in 20mins. Will definitely visit that branch again.”
“I love there customer service. I was assisted by Julie and she made sure I was approved and walked me through the whole process.Thanks so much Julie and Welcome FCU best customer service by far I've ever witnessed with a credit union. I LOVE WELCOME FCU EVERYBODY SHOULD JOIN. LETS GO WELCOME FCU!!!”
“It took time, but I still had a great service experience with Tiarra from the Hilburn branch. When I walked in she was at the Customer Service desk but little did I know she was trying to multi task by helping out where she could. Very patient, friendly and helpful. The transactions I was asking her do were rigorous but she keep at it and called for support just to make sure all was done correctly. Thank you Tiarra Mcleod! You deserve more stars.”
“I am always impressed when I visit this SECU location. On my most recent visit, I was quickly greeted by Bob and Jeff. My visited involved multiple transactions and services, including access to a safe deposit box and cashing in some savings bonds. Both men were personable, professional and helpful. Thanks for the first class service!”
“Hannah, at the Walnut St branch, has always been very patient and helpful in answering my questions regarding my mortgage, and various other inquiries. Thank you.”
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“On my first visit to this branch, I was helped by Shane, one of the tellers. Shane was very courteous, professional, and efficient with my requests (and I had several). He double checked his work to make sure he made the correct changes, and expedited my order. I will enjoy going back to this branch in the future!”