State Employees’ Credit Union is highly praised for its friendly and attentive customer service. Customers appreciate the staff’s effort, communication, and hospitality, with some mentioning specific employees who provided exceptional help and guidance. The branch staff are known for their kindness, detail-oriented approach, and willingness to assist with various needs, including transferring car titles and offering solid financial advice. Many reviews highlight consistent positive experiences over the years, emphasizing that the credit union always strives to find the best solutions for its members. Despite high call volumes during certain hours, members are encouraged to use ATMs, mobile apps, or voice services first. Overall, the credit union is recognized for its helpful staff, good service, and a supportive environment that values its members’ needs.
On my first visit to this branch, I was helped by Shane, one of the tellers. Shane was very courteous, professional, and efficient with my requests (and I had several). He double checked his work to make sure he made the correct changes, and expedited my order. I will enjoy going back to this branch in the future!
December 2024
Lauren Medlin with the investment services team is very courteous and professional. Very pleasant to work with.
September 2024
I had a great experience at this location with Mrs. Savika and Mrs. Daniella. I received great customer service and a lot of attention to detail. I appreciate all the effort, communication and hospitality.
