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10AM - 8PM
10 McKenna Rd, Arden
Appliances
“I had a stereo and back up camera installed in my 2012 F150 and Bob did an excellent job! A few days later, the unit went out, so I took it back for troubleshooting. Bob said it was the unit itself and immediately replaced it for me and I was ready to go in about 30 minutes!! What is so great, is that I didn't even order the unit from Best Buy, but Bob still replaced it right then and took care of sending it back to the manufacturer for me, saving me time, money, and hassle. I was very impressed and appreciative!”
“Thank goodness for this stores beautiful showroom It is so difficult to choose appliances online Being able to see and touch makes the shopping experience the way it should be We so appreciated the advice from Joe along with the professionalism of the install crew”
“I took my Oreck vacuum in for annual servicing. The guys were able to complete the servicing while I shopped next door. They are friendly, professional and skilled. I recommend!”
“The manager at this place was awsome and Noah yiy hsve a special place in my heart just to let you know I left buddys to come too yiu great deals considerably less than the competitors and wonderful excellent customer service he was friendly and explained what one obligation was gping to be and they have a dollar deal go there and no where else they go above and beyond they are top stars in my book top rated live these people to tge crew in beck to the manager and Noah live them thsnk you for easing my stress still going to throw my samsung refrigerator down the stairs or maybe I should drive it over ti buddys and leave it there lol thanks guys I recomm4m4d then for all you're renting needs”
8AM - 10PM
780 Hendersonville Rd #2053, Asheville
Appliances
“Bob was great and was able to come out and fix my dryer the same week I called him. It was a pretty quick fix and he did the job well, while also recommending things to make sure the dryer didn't stop working again.
I'll definitely call him again when another appliance breaks.”
“If you are ever needing anything you DEFINITELY need to visit Kelly and the awesome staff!!! They are the MOST helpful and courteous employees!!! Kelly has helped me with 3 different purchases and has been AMAZING each and every time!!!! HIGHLY RECOMMEND ☺☺☺”
“Ace is NOT the place: Home Depot is! Especially if you need to get copies made of your house key and your contractor super-glued a cover on the key. 3 keys made by Ace Hardware did NOT work but the 3 made by Richard Osborne, Pro Department Supervisor, work beautifully! The simple task of making a key was complicated by the glued-on cover and it required two employees using snips, pliers, a knife and possibly some special incantations to remove the cover and expose the key to be copied. Richard was friendly, helpful, and thorough in his valiant and successful effort to cut me 3 shiny new keys that all work on my house. Thank you for your perseverance, Richard and Home Depot.”
“I have shopped this restaurant supply store for years. I found all items I needed to stock my restaurant on my visit today. The staff is knowledgeable and very helpful. Definitely shop here!”
7:30AM - 5PM
11 Overland Industrial Blvd, Asheville
Appliances
“Exceptional service from Asst. Manager Bobby for a return which we purchased at the Clayton,Ga store. We lost the receipt but he honored our return and issued a gift card for the amount. He was very understanding and came up to the service desk when the supervisor called him up to help when he wasn't going to help us.”
“The customer service is outstanding! All associates at this store has went above and beyond to help me with all my furniture needs! My apartment looks amazing.. . Highly recommended”
“I was able to go in and find exactly what I needed. When I was unsure about a specific electrical component, I asked the supervisor Pam and she gave me exactly what I needed.”
“The people working the front desk are very nice and helpful and know what they are doing. You just go in, ask for your part, and they give it to you, really convenient.”
“We purchased enough lumber to build a handicap ramp recently and had the best service from Patty at the Pro Desk! She walked us through the registration process for the Pro Xtra program, rang up our purchases from across the room, got us a discount and made the whole transaction so pleasant. That store has a gem in Patty, they better hold on to her ❤️”
“Love Home Depot especially the one on Strickland. The people at the Prodesk specially Ryan, Adam and Lorenzo are amazing. I really bend over backwards to make sure you get the best service.”
8AM - 4:30PM
16 Pearl St, Asheville
Appliances
“I own a cocktail bar downtown Asheville, and use this company anytime we have equipment issues from ice machines to bar wells. I have worked with David and Chris on numerous occasions and they are always on time, friendly, communicative... and most importantly they know their stuff! I highly recommend!!”
“I went in to find an LED light bulb and we (me and the store manager) couldn't find it anywhere, so I just decided to get a different kind which was sitting above a price tag of $13. I went to self checkout, and it rang up for $54, so I was confused on why. Me and the lady working self checkout went back to the light section to see what happened, and apparently it was placed above the wrong tag which wasn't even their fault, and they gave it to me for $13! Being nice to the employees can make all the difference at places even though they probably would've done that anyways :) Thanks guys!!!”
6AM - 10PM
127 Acton Cir, Asheville
Appliances
“All I can say is I'm very thankful for Michelle (Pro-Sales) and Brian (Department Lead). I had $600 bucks' worth of material that needed to be picked up and returned. I was informed that Home Depot would pick up any unused material and take it back to the store for a return/refund, which is one of the reasons I chose to go with them for my building material needs. I was beginning to get frustrated due to the numerous failed attempts at trying to get HD's 3rd party delivery service to pick the material up. Thankfully, Michelle who is new to the store decided to take matters into her own hands. Michelle worked diligently to pinpoint the reasons for the 3rd party delivery services lack of action. I know this wasn't an easy task, as I was a manager at Lowes for quite some time and truly understand the headaches that come along with communicating with different 3rd party vendors. Michelle and Brian spent no telling how much time trying to get to the bottom of this situation, which they obviously didn't have to do. Finally, they came to the conclusion that the best course of action was to step away from their already hectic workday, take matters into their own hands, ride out to my house which was 20 minutes away, hand stack all the material themselves into the back of their truck and take it back to the store. This day and age you typically don't see this kind of customer service. I must say it was a breath of fresh air witnessing this above and beyond level of customer service. Home Depot has accouple of great ones in Michelle and Brian!
Thanks Again!”
10AM - 7PM
1298 Patton Ave, Asheville
Appliances
“Chris and his coworkers were very nice , they all had excellent customer service. Great selection of furnishings, thank you so much for a pleasant shopping experience!!! My fiance and I will be back for any future needs. Go and see Chris for your deals today.”
“Shopping for Bosch wall oven or an alternative high end oven, Ferguson showroom is of the best there is. We made a purchase. What irritated me is their automated phone system. We could not get staff to answer. After their Greenville store advertised "Open Saturday" chose to be closed with no posting beyond the front door. This wasted an hour's drive, an hour back and so phoned Asheville Ferguson to ensure were open. No one picked up the phone at 10.20 am. Rod Patteson”
“I want to commend the manager and her associates of this store for they're exceptional service during a panicked day. Snow was coming and it seemed Tractor Supply was the only place to get propane. This place was packed and there were only 3 people working. They where under attack by us consumers and even I thought it was overwhelming. However, this small staff took the bull by the horns and did their job well!! To hold it together and be so professional! Thank you!!”
10AM - 8PM
83 S Tunnel Rd, Asheville
Appliances
“My husband and I had gone in to look at a new laptop, and although we didn't find what we were looking for, he found a Kicker amp that he's wanted for at least 10 years. It's a $400+ amp new. This one was open box, but there wasn't an updated price on it. We left empty handed, but returned the next day. We were hoping it would be $300 or less, as that was our budget. We couldn't find an associate, and, not being very patient, and not wanting to be disappointed, he went to the car. I stayed, determined to at least find out the price. I wish I remembered the young lady who happened to be walking by from a different department, because not only did she stop and help me find the price, but helped me come in wayyyy under my budget. I proudly carried that amp out to my husband, and grined from ear to ear as I handed it to him and said, you're welcome! I wish I could have captured the look of astonishment and disbelief that he was actually OWNED his dream amp. I certainly will never forget it. Thank you Best Buy, for helping me give my husband the gift of his dreams. It's refreshing to find small store customer service in a big box store. We'll definitely be back!”
“We have been working with Home Depot regarding a home renovation. RC (flooring) and Kloe (kitchen design) have been great to work with. Incredible customer service and attention to detail.”
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“Jess arrived on time, was very professional, easily answered all my questions and explained what she was doing as she did the inspection, and was able to make repairs and clean the equipment thoroughly. I appreciate her showing me where and how to turn off the propane into the fireplace for emergencies. There was a small leak that she was able to repair quickly. She is very pleasant and answers questions in a very nice way. She knows her job well and works quickly and efficiently, leaves the work area very clean.
Hope she will be able to do our inspection next year.
Thank you Jess.”