Firestone Complete Auto Care in Arden, NC, located at 3 Long Shoals Rd, is highly regarded for its reliable and professional auto care services. Customers appreciate the team’s honesty, promptness, and willingness to go above and beyond to help. The staff are described as courteous, helpful, and friendly, making every visit a positive experience. The technicians are skilled at diagnosing and repairing issues efficiently, often saving customers money by repairing tires instead of replacing them. For example, they quickly fixed nails in a tire on a BMW X5, avoiding costly replacements, and assisted a customer with a low tire while on a road trip, ensuring they could continue their journey. Customers also note that the staff work hard to explain repairs clearly and offer helpful options such as coupons and credit cards, which can reduce costs. The overall atmosphere at the store is welcoming, with many praising the customer service from the moment they walk in. Whether for routine maintenance, tire sales, or repairs, Firestone in Skyland is seen as the best and most trusted choice, with customers recommending it as the place to go for quality auto care.
The people here are truly helpful, knowledgeable, and hard workers. I can rely on them, a shout out to Ronnie, to take care of my cars needs. I highly recommend trusting them to do an excellent job for you.
July 2025
Excellent, quick, quality service. Friendly, helpful, informative staff. Thanks Jersey and Max!
July 2025
This is the best Firestone and the only one you should ever go to. They're professional, they get work done, they go over and beyond
