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“My husband and I go to the Tractor Supply located in Weaverville. Most of the time the store has what we are looking for. The staff is friendly and very helpful”
“We’ve been buying tools at The Home Depot again and again, and every time we’re genuinely impressed. You can find really good discounts if you keep an eye on the deals, and the quality of the tools has never let us down.
The selection is huge — from simple everyday tools to more serious equipment — and everything is well organized and easy to find. The staff is helpful without being pushy, which makes the whole experience even better.
If you’re looking for reliable tools at a fair price, this is definitely a place worth checking out. We’ll definitely be coming back.”
“I am usually not a big Home Depot customer. Today I rented a latter from the Hendersonville store, and I would like to recommend the rental department to anyone. Both of the men that I dealt with on pickup and return were great to work with.”
“Sheri Warren (not sure of spelling) at the Smokey Park Hwy location gave exceptional customer service!!! I ordered online and both items didn’t show up as to be delivered. She fixed it just in time for the driver to get me all the items I ordered! Really appreciate her expediting this and knowing how to pull of the strings together! Rare this day and age!”
“We purchased enough lumber to build a handicap ramp recently and had the best service from Patty at the Pro Desk! She walked us through the registration process for the Pro Xtra program, rang up our purchases from across the room, got us a discount and made the whole transaction so pleasant. That store has a gem in Patty, they better hold on to her ❤️”
“5 stars! I don’t usually read 5 star or 1 star reviews because they tend to be lazily written or they are valid but from a one time experience. Today I was looking for something very specific and a manager that has a desk that’s right about the center and rear of the building took longer than an hour, if not more, to help me compare different models and designs with both hands a on comparisons as well as looking up reviews. There was another guy helping me and I couldn’t figure out who the manager was until I looked around with them and asked. I was also on a very critical timeframe and I could tell they understood and really empathized. This was some of the best customer service I’ve ever had at any of the Lowe’s stores I’ve been to and believe I have been in many and frequently. The manager I speak of has helped me before with something else very specific and was awesome then as well. Great sense of humor too! Thanks to you both and the rest of your team!”
“Had the Best experience at the Hendersonville Lowe’s thanks to a super employee iverson. He went above and beyond to assist us with purchase of a water cooler. I am a retired customer service manager and I appreciate stellar customer service and always recognize it. He deserves a raise.”
“I want to commend the manager and her associates of this store for they're exceptional service during a panicked day. Snow was coming and it seemed Tractor Supply was the only place to get propane. This place was packed and there were only 3 people working. They where under attack by us consumers and even I thought it was overwhelming. However, this small staff took the bull by the horns and did their job well!! To hold it together and be so professional! Thank you!!”
“Home Depot in Asheville (especially the Fairview Rd store) is my regular stop for home stuff.
Pros:
Strong in-store selection and stock — like DeWalt cordless tools, Behr paints, pressure-treated lumber, mulch, and plants for our mountain yard.
Super helpful associates, e.g., Roy in lumber or folks at the Pro Desk for Ryobi kits, Milwaukee tools, or bigger jobs. Staff often walks you to items and gives solid advice.
Competitive prices, reliable tool rentals, easy in-store returns, and clean, well-organized stores.
Cons:
Delivery can be spotty.
Busy times mean longer lines, especially weekends.
Great for in-person shopping and local projects in the Asheville area. Skip delivery for heavy items if possible. Convenience and variety keep me coming back.”
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“I really appreciate that the cashiers in the garden area take the time to radio and confirm that the mulch is actually in stock before ringing me up. That’s a big difference compared to the Smokey Park Highway store, where I’ve been charged first and then found out they were out of stock making me have to go back inside just to process a return.
Thank you for doing a better job and making the process smoother.”