“This is my go-to store for everything related to cellphone and Internet service.
2024 Oct 4
Due to the massive destruction by the hurricane, our Internet has been inoperative for several days.
Most likely the damage to the wiring and it's supporting pole in the photo is not related to the outage.
But since this pole is off the highway and hidden behind houses, I wanted to let Spectrum to know about it.
At my local Spectrum store, I showed the photo to a friendly and knowledgeable representative. She agreed that a service call should be scheduled.
A technician will be at my house tomorrow.”
“Alexis helped me when she didn't have to nor did I know I needed help. I wasn't happy with that store at the time either, I still like that store. But she is fantastic. Got to the problems and took action. She didn't borne training to explain the why my account was wrong because I would've understood, I'm the customer, I just want it fixed and not worry. Alexis did that for me. Top marks!”
“Ive been with straight talk for years then just didn’t have a phone number for years. Wanted to say abbi was an amazing person, who helped us in all kinds of ways. She’s a great sales woman! And did everything quick so my mother could get to work. Just wanted to say thank you and she is a hard worker. If I could give 10 plus stars I would. Much appreciated. 3 of us walked out with new phones and I can’t thank her enough for making it to easy for us, she made the experience 100000xs better, truly an amazing worker!!”
“My first time going to this branch and WOW they sre so nice!!! i know most people that works in this kubd of business they have to be nice because of their work but this place is awesome specially Tyler!!! He helped me from start to finish and the patience that he has with everything is exceptional!! If you are looking for a phone service and amazing customer service go to this store and and you won’t regret it!!”