Verizon offers a welcoming environment for customers seeking mobile, 5G home internet, or business needs. The store at Arden is praised for its friendly and helpful staff. Customers have shared positive experiences with employees like Karyna, who is described as calm, patient, and knowledgeable, making visits enjoyable and stress-free. Another staff member, Joey, is noted for his kindness and patience in resolving issues that could not be handled over the phone. Despite some limitations in services due to corporate policies, especially following a hurricane, the staff remains polite and goes above and beyond in assisting customers. The store also provides the convenience of scheduling in-store appointments online, along with options for order pickups and deliveries. Overall, the exceptional customer service at Verizon makes it a top choice for mobile and internet needs.
Typical Verizon store. Hi sign in and wait your turn even though you ordered it online to be picked up. Oh and once your turn finally comes around here it is see ya later and nothing else. So if you are going to get a phone from them make sure that you don't order it in advance so they will be happy to take good care of... read full comment
July 2026
Patrick was very curious as well as very polite, and was very helpful and detailed about everything
May 2026
Make sure you speak with Jake at this location, great customer service. Very professional and makes understanding the process a breeze.
