Verizon offers a welcoming environment for customers seeking mobile, 5G home internet, or business needs. The store at Arden is praised for its friendly and helpful staff. Customers have shared positive experiences with employees like Karyna, who is described as calm, patient, and knowledgeable, making visits enjoyable and stress-free. Another staff member, Joey, is noted for his kindness and patience in resolving issues that could not be handled over the phone. Despite some limitations in services due to corporate policies, especially following a hurricane, the staff remains polite and goes above and beyond in assisting customers. The store also provides the convenience of scheduling in-store appointments online, along with options for order pickups and deliveries. Overall, the exceptional customer service at Verizon makes it a top choice for mobile and internet needs.
Make sure you speak with Jake at this location, great customer service. Very professional and makes understanding the process a breeze.
February 2026
Andrew, Verizon rep at the Airport Rd Corporate Store, Arden, NC, was AWESOME!! He was patient, professional, and extremely knowledgeable in helping me with my concern. Thank you, Andrew!!
January 2026
Andrew was extremely patient and professional assisting me with technical assistance for my watch. I am so grateful for his support and patience.
