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“The staff at the fleet feet in Biltmore Park was very helpful. They did two different scans on my feet to help them recommend the best sneaker. They showed me many options and helped me pick the best sneaker for my feet.”
“This store is AMAZING. I have hard to fit feet (narrow, high arches, plantar fasciitis) and often struggle to find the right fit and size when shopping online. However, no problem here! The staff know their stuff, the selection is top notch - it is a highlight of visiting Asheville. And, such a rarity to find a full- service shoe store! Heidi patiently and knowledgeably helped me find the right fit in flats and boots, with a smile and some great ideas for tweaking the fit. She was awesome and I can’t wait to wear my new shoes!”
“A great store that offers a throw back in time and modern clothing and apparel. Bought some camping gear for a reasonable price. This is my third visit in 1.5 yrs visiting Ashville. Great place to visit and get apple butter fresh!”
“First: THEY NOW CARRY VIBRAM 5 FINGERS! Yes!!!! So if you're looking for a local place in Asheville for these, forget amazon with potential defective shoes (I went through three pairs of ordering before I gave up)Second:I had THE BEST experience here. If you want to find appropriate footwear but don't want to spend all day finding the right shoe, and want someone who WANTS to help you, this is THE spot!Thad was my shoe finder. One word...AMAZING! I hate to shop so I put it off until I can't stand my shoes anymore and they resemble little pieces of rubber more than a shoe. I'm also a busy person so I don't have all day to try to figure out the right shoes for my feet. Here's what happened:I was pleasantly greeted immediately, asked if they could help and what I was looking for (which I didn't really know I just told him the kind of shoe I liked and what I wanted shoes for). In less than 45 minutes I found all three pairs I needed and got an extra pair I never looked at buying before but discovered through Thad's best picks for me, was indeed a great choice.The best part? I didn't feel rushed, had plenty of conversation and didn't have to do anything but put shoes on and walk around while Thad told me about the shoe and asked me how they felt. The other person working was also friendly.The whole experience felt like I was there to actually enjoy myself versus my 'this is an errand' approach I usually take with shopping.AMAZING.Oh, and they have an extremely versatile selection. I especially appreciate their minimalistic shoes.Thanks to the customer service shoe connoisseurs! You Rock. #FootRx4LIFE”
11AM - 4PM
800 Fairview Rd A4, Asheville
Shoe Stores
“I went to this store in desperate need of business clothes. I had walked around the store for a while when a saleswoman, Megan, asked my size. She was very friendly and pointed and brought me to the correct section. She asked me what I was looking for and fitted me to ensure I was wearing the correct size. For the entirety of my visit, Megan was taking clothes and putting them back if they didn't work for me, bringing me clothes and sizes that would fit or that she thought would meet my needs, and giving me her thoughts on the way the clothes fit. She made sure I was well taken care of, answered every question I had, addressed all of my concerns knowledgeably, and served us other guests in the process. Megan was skilled, confident, and honest as she helped me with anything I needed. I found a couple of outfits with her amazing help. ATF has gained another loyal customer!”
“The staff at this store are beyond nice, cool, and helpful. I’ve gone here many times over the years and every time they go above and beyond. Thanks Vans Asheville team! I can’t wait to wear my new shoes.”
“They have a great selection of uniforms, from law enforcement and first responses, to nurse's scrubs, to work clothes of all kinds: Carhartt, Key, Ariat, and others. Very friendly service, they can take you right to whatever you ask for. And it's right next door to Discount Shoes, a great place for shoes and boots of all kinds, so it's a one-stop shopping trip for all your uniform or work wear needs.”
“Staff knowledgeable friendly and helpful. excellent shoe selection at reasonable prices. we took advantage of a 30% off sale and got some really high quality shoes at a reasonable price better than reasonable.”
“The three employees who helped me today were spectacular. Shopping isn't my favorite activity and I went in hoping to find just one item I felt confident in. I left with much more than that and additionally got a great discount and left with a smile. I hope they get some recognition for their great customer service!”
10AM - 6PM
168 Tunnel Rd, Asheville
Shoe Stores
“Man this was awesome! They have nice workers and a GREAT selection I got some flint 13s lightly used for 80 Bucks!They're prices on new stuff is Awesome too! They have red 13s in a 12 for only 330! Y'all gotta check this place out!”
“Absolutely fantastic experience! George was incredibly helpful in finding the perfect shoes for my husband. He truly knows his stuff! Thank you! Two thumbs up ? ?”
“Always an exciting and fresh experience at DG! Never had such excellent customer service where they really care about getting me the right fit! I have been here several times and will keep going to get myself and friends the best, authentic sneakers and clothes!”
“I had such a wonderful experience shopping at Altar’d State in Biltmore Park! Katie O., the assistant manager, was incredibly kind and professional throughout my visit. The costumer service was wonderful. She helped return a previous purchase and find exactly what I was looking for. The whole experience fun and stress-free. It’s refreshing to meet someone who genuinely cares about customers and brings such positive energy into the store. I left feeling excited about my purchase and already can’t wait for my next shopping trip back. Thank you, Katie!”
“If I could give 100 stars, I would! The customer service at this store is fantastic!
I looked everywhere for a pair of shoes that my husband wanted. He purchased two pairs years ago in different colors and loves wearing them. He wanted a new pair of brown ones. I thought that I had found a pair out of state, only to find out a week later that they were out of stock and that the style has been discontinued. I finally admitted defeat, and my husband decided on another pair.
Since the Asheville area was devestated by Hurricane Helene, I decided to call them and order them, rather than ordering them online. I will call the store from now on!
While ordering the new pair of shoes that my husband wanted, I told the sales associate helping me, Miles (#669615), about the shoes that I could not find. He told me that he may be able to locate a pair since he could view other stores' inventory. He told me that the website may be out of stock, but the stores may still have some of the shoes available.
I held the phone while he looked for the shoes, and I was ecstatic when he returned to the phone and told me that he had found the very last pair in my husband's size at a store in Arizona! I purchased those shoes and the new pair that my husband wanted. I didn't tell him, because I wanted to surprise him.
My husband received his surprise yesterday, and he was so excited when he saw them. He was confused when he first oped the box, but quickly realized what he was holding in his hands.
I am so glad that I called the Asheville store. Thank you so much for helping me locate my husband's favorite style of shoes! I will call your store from now on. Your customer service is awesome!”
“Savanna at the Sketchers store in Asheville is a million dollar asset to the store as well as the company. She is very knowledged with the products and knows how to fulfill Customer needs and tops anyone there at customer service. She has been serving me and my family and my friends for a while and it's always a pleasure to shop there when she is there as she does not rush with the customers and takes her time to listen to the customers story .She is the culture and the story of what Sketchers is today a popular shoe store. Just too good.
PK.”
“This place has very good quality boots. The gentlemen at the store are always very attentive and always help choose what you need. This is a really great place everything is very high quality I definitely recommend this store to anyone looking for all their Western needs.”
“Went there twice, both time were greeted by friendly and knowledgeable staff Jimmy and Neil, they assisted us in what we were looking for each time, very happy with our purchases. When we had to do a return after, it was no hassle at all. Will definitely return !”
“Best shoe store in the area.... Great prices, amazing selection, helpful staff. This is how stores used to be. Work boots, hiking boots, outdoor adventure sandals like Keen, dress sandals, comfy shoes, running shoes - they have everything. I'll never shop anywhere else”
“Everyone is so helpful! Has amazing taste in style and definitely knows how to make a great sale! Loved every bit of my visit. It felt so personalized. Like shopping with friends not sales associates.”
“Anbreail was so sweet she let us stay late and shop around she was AMAZING she was so informative and helpful and without her i wouldn't have found all my work shoes !! Thank you and I’ll definitely be back”
“Spacious and with good prices. A curious thing happened to us, the saleswoman had been on vacation in Spain 3 times!! And we talked about the places she had visited, she was very nice”
11AM - 7PM
3 S Tunnel Rd, Asheville
Shoe Stores
“Chrys (Chris), I forgot how she spelled her name, oopsies, is SO sweet. She made my shopping experience amazing and helped me feel more confident. She’s a sweetie :-) give her a raise!”
“The prices and selection were comparable to what many other shoe stores in the area offer - what surprised me was the customer service! I went there a few days ago and the manager who was there (can't remember his name but he had curly black hair and had a great demeanor) was very helpful and I was able to walk out of the store feeling like I made good choices! I will shop here in the future.”
“Store manager or owner not sure which wasn't going to let us exchange shoes even though they were same price same brand and after discussing what a pain in the rear stores had been she said you know what Merry Christmas I thank u so much for that it's def been stressful up to that point”
“Amazing service! I don’t know much about shoes or what is popular and the staff was so helpful with helping me find the sizes I needed, even when trying multiple pairs. Also the younger staff member helping me was very cute 10/10”
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“I was able to buy a pair of winter boots at a reasonable price. They were having their BOGO 50% off sale. So, walked out with two wonderful and comfortable boots for a fraction of the cost that I would have paid at a department store or online. I wear my boots to work and get many compliments.Thank you, Rack Room.”