Alternative Automotive Services is a trusted and friendly auto repair shop known for its honest and fair approach. Customers appreciate the great communication and the fact that staff are not pushy with upselling, but still provide helpful recommendations and information. The owner, Rickey, is described as a nice and personable guy who cares about his customers. The shop is very accommodating, flexible with parts, and offers cheaper labor compared to other mechanics in the area. They do their best to work with customers on pickup and drop-off arrangements, making the service convenient. The team is known for their thorough work, especially when preparing vehicles for long trips, and they consistently do an excellent job. Many reviews highlight how quickly and efficiently they diagnose and fix issues, often getting customers in almost immediately and saving them money. Customers feel safe trusting this shop, praising the kindness of staff and their willingness to help in urgent situations. Overall, Alternative Automotive Services is highly recommended for reliable, honest, and friendly auto care.
This was probably the best experience I’ve had with an automotive shop after having the worst experience with another one! They figured out the problem quickly and fit me in as fast as they could. Couldnt recommend them enough.
June 2026
I have been using them since I they opened. Best mechanic in town. Extremely honest, he will always sit with me to show me the part they are replacing and take the time to explain what it does and why it needs replaced.
April 2026
I was on a trip to Asheville when my cars check engine light came on. I got in contact with this place and spoke to a man named Ricky. They were quick, informative, and friendly. Being an out of towner they still treated me with respect and did not overcharge. Very thankful for them and highly recommend.
