Firestone Complete Auto Care in Asheville, NC, has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the friendly and honest service provided by the staff, who are known for being informative and fair. Many reviews highlight the thoroughness of the service, such as discovering all four tires were bad, which potentially saved lives, and getting vehicles ready on time, even on Sundays. The team works hard to get vehicles serviced quickly, although some customers note busy days leading to longer wait times, like over two hours for tire rotations or oil changes. Despite the busyness, the staff is dedicated, and customers feel confident leaving their vehicles in their care. Some suggestions for improvement include better scheduling to avoid delays and adding window tinting to improve comfort for staff. Overall, Firestone Complete Auto Care is seen as a reliable, affordable, and helpful auto care provider that aims to keep vehicles running smoothly and customers satisfied.
Patton Avenue Firestone always takes great care of my car. I have recommended them to lots of friends!
February 2026
Went in for an inspection and Fernando was amazing! Fast and efficient service - will be returning.
March 2025
They were able to accommodate me quickly; performed the fix well before anticipated; were very professional, reassuring and friendly. I was impressed. Jeremiah was the best!
