Firestone Complete Auto Care in Asheville, NC, has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the friendly and honest service provided by the staff, who are known for being informative and fair. Many reviews highlight the thoroughness of the service, such as discovering all four tires were bad, which potentially saved lives, and getting vehicles ready on time, even on Sundays. The team works hard to get vehicles serviced quickly, although some customers note busy days leading to longer wait times, like over two hours for tire rotations or oil changes. Despite the busyness, the staff is dedicated, and customers feel confident leaving their vehicles in their care. Some suggestions for improvement include better scheduling to avoid delays and adding window tinting to improve comfort for staff. Overall, Firestone Complete Auto Care is seen as a reliable, affordable, and helpful auto care provider that aims to keep vehicles running smoothly and customers satisfied.
Arthur always does a great job: friendly, efficient, welcoming, and straightforward. Grateful for his help today.
August 2026
I had an appt for an alternator. They got my part ordered the same day and completed the repair. Very pleased
August 2026
Seth and Arthur were excellent! I have always had my cars serviced here and wouldn’t trust anyone else. I think it is on the “overpriced range” but I also think I pay for the peace of mind.
