Metro by T-Mobile is a telecommunications company that has received mixed reviews from customers. The store's staff is generally described as friendly and helpful, particularly an employee named Sergio. However, some customers have had less positive experiences, reporting that certain staff members are "useless" or unable to properly assist with issues. The store is praised for its thorough approach and honest dealings, as well as the availability of good deals. However, some customers have encountered problems with the phones they purchased, such as overheating and poor network connectivity. The company's ability to provide reliable service and effectively address customer concerns has been called into question by some. Overall, the reviews suggest a somewhat inconsistent customer experience at Metro by T-Mobile.
Diego was an awesome salesman and helped my partner and I pick out the best phones for the best value and everything was done in less than 30 mins. 10/10 kind & professional customer service.
April 2025
Eloisa was absolutely fantastic helping me choose a plan and a new phone! She was very knowledgeable about the available plans and worked with my budget. It was quick and easy to switch over, took less than 30 minutes
February 2024
Super nice people working there . Fast and friendly.
