O'Reilly Auto Parts store #5377 in Asheville, North Carolina, offers a wide selection of parts, tools, and accessories for vehicle repair. The store provides helpful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program with a refundable deposit for special tools needed for repairs. The staff is friendly, helpful, and willing to go above and beyond to assist customers. Many reviews highlight the employees' honesty and dedication, with some customers mentioning staff members who speak Spanish to help those with limited English. The store is praised for its helpfulness, especially when parts are not in stock locally; employees will quickly direct customers to nearby stores that have the parts available. Customers appreciate the knowledgeable team, with some noting that staff members try their best to find answers even if they are unsure. Overall, the store is seen as a friendly, helpful place with a great team committed to providing good service and support for all automotive needs.
I forgot to mention that when a guy has to do the right thing and fix an old vehicle that's been sitting, forgotten in a field for 20 years, and then has to drive 300 miles home, a guy goes to orilley auto!
June 2022
Been here probably 50 times. This is the best auto parts store around. Everyone is always very helpful and friendly. I go out of my way just to go to this store. Highly recommended.
October 2025
The service provided was truly excellent from beginning to end. Every staff member I interacted with was polite, attentive, and professional.