Shell

Shell, Convenience Stores, Gas Stations
Hours: Shell is a gas station that offers fuels and convenience store items. Customers have experienced inconsistent service, especially with mobile coupons, which depend on employee training and management oversight. Some staff make efforts to honor coupons, but others do not, leading to lost business. Prices for tobacco products, such as Vuse vapes and pods, can be significantly higher compared to nearby stores, sometimes double the amount. Fuel payment processes can be stressful, with issues like pumps not working properly and cashiers having trouble ringing up items or handling card payments. Additionally, there are concerns about unfair pricing practices; some customers reported being charged higher prices on their debit cards compared to the posted cash prices without clear signage indicating such differences. Overall, the experience at Shell includes cleanliness and convenience, but frustrations with pricing, staff training, and payment procedures suggest room for improvement.

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1. Asheville, North Carolina