Slow and disinterested in helping you solve problems. They seem to delight in technicalities to create roadblocks. I'm used to banks that know their customers, care and engage in a meaningful way to solve problems. I've had a terrible experience here.
February 2023
Slow and disinterested in helping you solve problems. They seem to delight in technicalities to create roadblocks. I'm used to banks that know their customers, care and engage in a meaningful way to solve problems. I've had a terrible experience here.
August 2022
Withheld my money despite extenuating circumstances. Would not recommend Truist as a whole. The merger ruined them as a company and I don't think I'd even trust them with a single dollar that I wasn't okay with never seeing again.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.