“Never I have met a more helpful group of guys. Beyond helpful. Quickest places I've ever been unloaded. Couldn't ask for better service, help or assistance”
“Super friendly and helpful staff particularly at Banner Elk Lowe's Home Improvement. Found what we needed (phone cabling) and more, with help finding the best value as approaching cold weather called for gloves and good socks with insulation and support. We quickly found everything we needed, which would not be the case if Danny and others hadn't asked us if we could use help. Thanks so much!”
“The staff was readily available and helpful. They were happy to cut blinds for us. Lane, was personable as management and quickly opened a checkout for us when we were just the second in line. There was a good stock of blinds to choose from”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Took my own 4 keys to be cut. Paid $4 per key. The young girl totally mauled the keys on the machine. She kept saying she did it right. Obviously she didn't. The other lady came over and offered no correction or credit for my ruined keys. I always try to buy and use “local” but I will def be going to Lowes Buiding Supply from now on. They lost all of my future business over $16.Update: I received personal responses from the owner and the manager, Luke, at New River Building Supply. They couldn’t have been more apologetic and went above and beyond trying to make this right. They offered to reimburse me for the ruined keys and to pay for new keys. I declined the offer only because small businesses have a hard enough time realizing profits and competing with Big Corporate. I thanked them for reaching out and assured Luke that I would definitely be back to shop in my favorite hardware store.”