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“When you need to get certain things taken care of or your sending out gifts and such, it’s a more personable experience. This team at this location is great. So nice with good personalities. Thanks”
8:30AM - 6:30PM
168 SC-274, Lake Wylie
Mailbox Centers
“I've never had any concern or issue with any staff member at AIM Mail Center over the 7 years I've lived here. Rules are rules for everyone, leave your attitude at home.”
“Returning packages to Amazon is normally why I visit any of the UPS Stores. The issue I have with the store in Lake Wylie is the location, it's nestled in with restaurants, so going anytime between 11:30-1pm, forget about it. I drive to the Gastonia location off Union, although there's a HT and restaurants, the in and out is much easier even during mid-day. Wishing Lake Wylie would move to an easily accessible location no matter the time of day.”
“As it goes sometimes you take out a mailbox. These people took care of EVERYTHING. Communication was key with this. When the replacement was delayed not by this company but a supplier they put a temporary replacement in that was great looking. And then the final product is amazing.
Thank you so much for making this happen.
Hopefully I won’t need you again but if I run over another one you’re my first call!!!!!”
“This is the very first time I have felt warmly welcomed in to a UPS store! This is a true rarity (in my experience). The warmth of a family owned AND operated UPS store, where it is obvious they enjoy one another and care about the customer. They stayed open a few minutes after closing and welcomed me with a smile and offered me assistance with securing/taping my pre-labeled box. I have never felt like anything but an inconvenient burden when dropping off packages at other locations around the area. After today’s experience, I will be making them the only location I use.
On a personal note: With an hour of terrible traffic jams and rerouting to get there .. y'all really changed my whole vibe today by just being authentically kind. It’s rare to encounter folks like you. You are appreciated!”
“I had to drop some computer equipment off
for a previous job. The packages were taped to be shipped. When I get to the store, Katara had to unpack 3 boxes to scan the bar codes under the computers. During the lengthy process,Ketara was so patient and professional. I just wanted to acknowledge Katara's excellent customer service, which is a rarity these days.”
“Deepak, the store owner, went above and beyond to help with an urgent request and truly went out of her way to help me as a customer. I can only hope that my next dealing with UPS is as pleasant and fruitful as this one.
Thank you again Deepak!”
“The young man that helped me Truly helped me. I had a package to send with no box and (although I had to pay for it) his knowledge made my transaction very simple.”
“I don't know why all these people are griping but I've never had anything but excellent experiences here. Good job, keep it up. I'm there A LOT ?”
Mailbox Centers
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“This store provides exceptional service. The representatives and manager went above and beyond to meet all my needs. They were attentive, listened carefully to my challenges and provided the best solution. Outstanding professionals!”