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7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Mailbox Centers
“I got business cards printed and Donovan was extremely helpful. I needed them done within a day and Donovan went out of his way to make sure they were done on time. The staff at this store are very friendly and helpful. We have never had a bad experience at this store. For all shipping, shredding and printing needs I highly recommend this store!”
“I had an excellent experience at The UPS Store. They created beautiful, high-quality bookmarks for my book, and I couldn’t be happier with the results. The print quality was crisp, the colors were vibrant, and everything came out even better than I expected.
The staff was professional, patient, and very helpful throughout the process. They made sure my design looked perfect before printing and delivered everything in a timely manner. You can tell they take pride in their work and truly care about customer satisfaction.
I highly recommend this location for anyone needing printing or custom products. I will definitely be coming back for future projects!”
“My guy Salah always comes through with great service!
I’ve been coming here the last two years when it opened up and I will not go to another UPS unless this one is closed. No more headaches thank God.”
“The staff at this UPS Store are all very helpful and friendly, going above and beyond to make shipping and receiving items for a tradeshow event easy and stress-free. Truly remarkable - thank you!”
“I come to this UPS Store regularly for my shipping and printing needs, and the staff is always professional and helpful. I worked with Tahiat today, and he was exceptionally kind and patient. I would definitely recommend this store if you are looking for top-notch customer service!”
“Moo was so helpful and took so much care packing a complicated package for us. Everyone in the store was so kind and friendly as well- the BEST UPS location I have ever visited!”
8:30AM - 7PM
5009 Beatties Ford Rd Ste 107, Charlotte
Mailbox Centers
“Yes, I agree with all the five star reviews.
Absolutely amazing ladies (when I visit). The line was utter the door and everything was handled with kindness and calm attitude. Before I knew there was no line. Great,quick and professional service. Thank you.”
“Great location and service. 15 min parking spots for quick in and out. And talk about customer service. I showed up with a return when the store was closed on a holiday and the owner happened to be in the store catching up on stuff and he unlocked the door to take care of me. Thanks so much.”
“Misty is always so bubbly, friendly, and helpful! She does an amazing job multitasking and works hard to make sure customers get in and out as quickly as possible. She also keeps everyone informed if there are any delays, which is greatly appreciated. Thank you, Misty, for your excellent customer service…you always make the experience pleasant. See you next time!”
“Romana is amazing and was a tremendous help to me recently! She displayed an outstanding level of professionalism and care while helping me locate a missing package. It is clear that she, and Package Pluss II cares about their customers!”
“I’ve been going to this UPS for years and they are not only efficient (even if it’s busy) but each and one of them is so kind. I would go out of my way to go to this specific UPS in Charlotte!”
“As it goes sometimes you take out a mailbox. These people took care of EVERYTHING. Communication was key with this. When the replacement was delayed not by this company but a supplier they put a temporary replacement in that was great looking. And then the final product is amazing.
Thank you so much for making this happen.
Hopefully I won’t need you again but if I run over another one you’re my first call!!!!!”
“TORIAN, was a helpful, respectful and courteous and kind in assisting me with returning some items. He also was wiping down each area of store to provide a clean atmosphere. God bless you youngman and keep up the great service and store appearance.”
“Super impressed by Kay Harris, the employee who served me today. Have not seen a customer service employee this impressive (capable/competent, multitasker, prompt, friendly, energetic, focused) since the pre-COVID era.
Kay is a role model and a keeper.
On top of all of this, one immediately recognizes and approves that this employee is a natural leader.
Good luck to this store and its employees. Well done.”
8:30AM - 7PM
7209 E W.T. Harris Blvd Ste J, Charlotte
Mailbox Centers
“This veteran owned UPS store was discovered by accident but so glad we found. It’s open 7 days per week. They have a quick process for print services. Chris M. was working when we arrived and he was able to help with notary services last minute. Chris was also friendly. Very good experience overall.”
“Excellent Customer Service! All of them are courteous & professional. Jimmy specifically helped me and was AMAZING but the other associates all greeted me and offered assistance. I appreciate the great experience! Thank You!!!”
“We mailed a package from this store that was initially delivered to the wrong address. I notified the store Monday, and Shepal, the new owner, followed up Tuesday to let me know they had tracked it down and redelivered it to the correct address. I really appreciate her prompt attention and excellent customer service. I'll continue using this UPS Store!”
“As a fellow small business owner, consistency matters—and this team delivers every single time. I’ve continued using this UPS store over the past couple of years for flyers, printing, and mailing, and the experience has always been excellent.
Jai, and the team are incredibly welcoming and genuinely care about customer service. They make the process easy, are always willing to help, and go the extra mile to get things right.
Running a service business myself, I know how hard it is to maintain this level of quality day in and day out—and these guys do it effortlessly. Highly recommend”
“I wanted to share how impressed I was with Elias's outstanding service. From the initial phone inquiry to dropping off my package at the store. Thank you for having team members like Elias who truly make a difference. You’re a star Elias!”
8:30AM - 7PM
8508 Park Rd, Charlotte
Mailbox Centers
“My experience with this location is limited to mostly Amazon returns, but just wanted to comment about how easy it is to pop into their store. They always seem to have enough staff working to handle the ebbs and flows of people coming in. They also have a USPS box which is nice to be able to drop off all at one place.”
“Huge shout out to Madhuri! She has excellent customer service and made my experience at the UPS store super smooth and easy! Thank you so much, will be returning for any other needs!”
“Have been here a few times for returns and the staff have been wonderful! Recently went to get my 2 month olds passport photo and the staff were very helpful and patient !”
“I had a box at this UPS Store a year ago before I moved from Charlotte to Chicago and the staff was always helpful and pleasant. Even today, when a package I was expecting somehow got delivered there instead of to my new address some 750 miles away, they're working with me to get that package here.”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“Walked in this morning and was pleasantly greeted by Anthony. I explained that I am not a frequent shipper and needed help figuring out what I needed to do and needed to know the best way to ship. He patiently listened and got everything set up for me. Took a lot of stress off of me! Many thanks, Anthony!”
“We just had the best experience at the UPS store #0909 to send of 1st college care package to our daughter in Nashville TN. The clerk was extremely helpful and kind! Then, we saw the regular afternoon UPS late afternoon Pickup Driver to thank him for his work. He remembered our daughter from seeing our family for over 10 years! Extremely impressed!
Sandra Cody”
“Edit: i appreciate responsiveness to reviews. It seems like one apple ruining the bunch.
I agree with lot of reviews. Terrible customer service with particular employee. I came in with amazon returns (already labeled and boxed) and she rolled her eyes and said “oh they better not be all returns”. Like what does it matter to you? The store makes money off it. Sigh”
8:30AM - 7PM
8022 Providence Road Ste 500, Charlotte
Mailbox Centers
“Yesterday, the 17th, I visited the business, and a newly installed printer was causing issues for the staff member, not the employee's fault. She remained courteous throughout our ordeal, even apologizing, even though there was no reason to, given the technical difficulties. I had to grab a few items nearby and asked if I could come back within the hour after giving her time to work through the problem, and she politely agreed. Later, I returned, and the issue was fixed, and I met another staff member who was also courteous. I believe one was a supervisor and the other an employee. I left with what I originally came for and just want to express praise for this business and how they treated not only me but also other members of the community I saw come in, treating them just as well. Thank you.”
“Any/all negative reviews for this store are from an average of FIVE years ago. This location is GREAT, and it has been for years. Zero problems. Quick. Friendly. Professional.”
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“I had a great experience returning my Amazon package and dropping off a parcel at this UPS Store. The staff was friendly, the process was quick, and everything was handled efficiently. I was in and out within a few minutes. I would definitely use this location again for future shipping and returns.”