The UPS Store #2953 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. The store is clean and organized with clear signage. Reviews consistently praise the staff as knowledgeable, helpful, courteous, kind, professional, friendly, and expedient. Service is described as smooth, efficient, quick, and of the best quality. The owner and team are noted for going above and beyond, offering exceptional customer service. While there can be a short wait during peak hours, it moves quickly. Customers report excellent experiences for both personal and small business needs, with many stating they would definitely return and recommend this location.
Walked in this morning and was pleasantly greeted by Anthony. I explained that I am not a frequent shipper and needed help figuring out what I needed to do and needed to know the best way to ship. He patiently listened and got everything set up for me. Took a lot of stress off of me! Many thanks, Anthony!
June 2026
The staff at the location in Rivergate Shopping Center in Charlotte, where I go frequently is always so very cordial, efficient, professional and ALWAYS helpful… when we don’t always know the shipping process. I totally appreciate that.
February 2026
Very professional & knowledgeable staff customer service exceeds my expectations!!! Highly recommend this location.
