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“Excellent customer service, been with SECU for yrs. Still the best. Miss Stefanie helped me today with great customer service. She went beyond to assist me. Keep up the professionally.”
“I’ve had my business account here for a little over 3 years and it’s been great! The employees are awesome and super helpful! Keep up the great work ladies and gentlemen!”
9AM - 5:30PM
5815 Oleander Dr Suite 100, Wilmington
Banks
“If you are thinking about banking with FCB, stop thinking and do it! Their customer service is unparalleled with any other bank I have been with. They consistently exceed my expectations. Recently I needed help with an international transfer and Bailey and Donna were so helpful and communicative. Highly, highly recommend!”
“My husband and I have been banking here for 5+ years. We have our personal accounts, business accounts, car loan and a credit card with them. Always the best service. This branch in particular is our favorite. All the staff has been good to us and Martha Jackson the manager is just an absolute pleasure and sunshine to deal with. Thank you guys so much. Its so hard to find a good place to bank with amazing customer service. I wish more people thought to leave good reviews instead of bad. A+”
8:30AM - 6PM
115 N 3rd St, Wilmington
Banks
“The best crew is at this United Bank branch. They are helpful, kind, friendly and knowledgeable. I never have any issues sending wires, simple deposits and they always have helpful answers to questions. Thank you all being awesome!”
8:30AM - 6PM
4710 Oleander Dr, Wilmington
Banks
“Working with Judson made me feel listened to and informed. He is kind and intelligent and understand his faduciary duty to his clients. Professional, warm and anchored in his community.
Characteristics that are a must have for a banker.”
“I’ve had an outstanding experience with Self-Help Credit Union. The customer service is exceptional—everyone is friendly and attentive. Special shoutout to Nathan and Ashley for their fast and efficient service. They go above and beyond to make banking simple and stress-free. I truly appreciate how they handle everything with professionalism and a smile. Highly recommend!”
“I'm really happy I set up my banking with Excite when I first moved to Wilmington. The tellers are always so nice and I know people who have banked there for YEARS and still keep coming back. I live downtown and there is a Mobile Branch at the Farmers Market each Sunday. They actually put in effort to reach the community!”
“Alexis at the college rd branch is exceptional at what she does and has been wonderful to us every time we go in! She is professional and efficient and explains everything in detail so that it’s totally understood. We appreciate her tremendously and are grateful for her!”
“Leslie at Bank of America was incredibly friendly, patient, and helpful. As a young customer, I really appreciated how clearly she explained everything I needed to do to get my savings bonds into my account. She also gave me her card in case I had any additional questions or concerns. She provided excellent customer service and made the whole process so easy. She was great!”
“I was having some issues with my card. And the customer service here is outstanding.
I just want to personally thank emily Powell for being so polite and patient
And getting me back on track. Thank you again for your kindness and honesty.”
9AM - 5PM
3705 Federal Park Dr, Wilmington
Banks
“I love this branch. The entire staff is friendly and helpful. I’m always greeted when I enter the door. Customer Service skills are beyond expectation. I enjoy conducting business at this branch. Service is fast and easy. Opening a new account,
Loans, or applying for a credit card. Definitely check them out.”
9AM - 5:30PM
3701 Shipyard Blvd, Wilmington
Banks
“As a new South State customer, I can't speak high enough for the customer service as well as the tellers I have interacted with , thus far. All are amazing and very attentive.”
“I have banked at this location for 15 years. Have never had a problem with staff they have always been courteous. Sure I have had an occasional check held for several days per the bank policy. Every bank has that requirement they have to protect themselves from theft! I have a feeling that the people that have left negative reviews are angry because they didn't get what they wanted and want to blame the bank for it. Wouldn't go any other place!”
“Me and my fiance visited this location late on a Tuesday afternoon. We were helped by Becca. We had multiple issues which she handled professionally and happily considering it went past 5 o'clock. She was courteous, professional and very friendly.”
“Just found out that Wesley Reynolds, our banker guy has been transferred to this branch. Ironically I discovered this as I prepared to write a review regarding the stellar service that we always received in our dealings with Mr. Reynolds. We're kinda newbies with building our credit history, and Wes has always been patient, kind, and evidenced really good follow-up. Wes Reynolds, this review is overdue, but hopefully it will reach your ears.”
9AM - 5PM
1012 Leana Dr, Leland
Banks
“I didn’t know what to expect since you can’t call ahead to get a real person at the branch on the phone. But I walked in for my 9am appointment to the door being held for me, genuine smiles, and then Kristen? made immediate eye contact and helped get me situated. Brayden T was very professional and knew exactly what to do to change my name and merge accounts. Pain free. It’s nice to work with real people vs computers. I will say, make sure when you make an appointment online that you follow through all the screens until you get a confirmation number and a name of a person you’re meeting with! I think I didn’t finish the process and just got lucky that they squeezed me in. I felt very taken care of thank you.”
9AM - 6PM
201 Village Rd NE, Leland
Banks
“Never ever had any problems with this branch. I stopped by today to withdraw money and on a whim I went into Lacey Starnes office to ask a question about my Money Market account. I was very impressed with this young lady, she is very knowledgeable about banking products and services. She effectively communicated what I wanted to know. She was super nice, super patient and a pleasure to talk to.
Also, the Tellers have always been nice and knowledgeable. I actually look forward to going to this location.”
“We recently switched to First National Bank and have had such a great experience! Everyone has been incredibly accommodating and welcoming.
Kramer, the manager, has been wonderful, and it’s always a pleasure seeing Lisa at the teller window. She is always smiling, warm, and very helpful and knowledgeable.
We are super happy we made the switch and highly recommend this branch. Such a great team!!”
“Had such a lovely experience with Shirl, one of the employees at this location. We had to come in a few separate times to inquire about and process our wire transfer for closing on a home. She helped us each time, going above and beyond to do everything she could to make our wire transfer as smooth as possible. We are so grateful for her kindness during a very stressful week!”
“Tellers at the front were the epitome of customer service, felt much more welcoming than any large bank. They were able to resolve my issues and questions quickly. Good environment makes me feel good for supporting local banks that actually give back to the community rather than just hoarding money to the top.”
“My wife and I were with a large well known bank before we found Sharonview. We started with a HELOC and we’re so pleased how easy the process was. Then a car loan… now they are helping us finance our new home that is being built now. This has been a crazy time to be building a house with construction delays and mortgage rates going crazy, but they have been great to work with. Highly recommend Latoya Barret for mortgage loans. Very glad we made the change!”
9AM - 5:30PM
2065 Andrew Jackson Hwy NE, Leland
Banks
“This is a great bank! The digital banking is really easy to use, and the staff is super friendly and helpful. I went in to open an account and they got me set up quickly. I also applied for a car loan, and the whole process was smooth, fast, and with no issues”
“The BEST First Citizens branch in Wilmington! Everyone here is friendly, helpful and strives to make sure my banking experience is a successful one! I'm always greeted with hellos and smiles from all the tellers. I love this branch and I'm very thankful for each employee there...”
9AM - 5PM
3709 Oleander Dr, Wilmington
Banks
“Super friendly staff. Dominic Cabrera especially was extremely helpful and took care of my issues immediately and made the process simple. Very grateful for his help!!”
“This bank has absolutely the best customer service I have ever experienced. From the tellers all the way to the loan officers. Scott Coggins is an asset to this company. He has always gone above and beyond for me. If I could give this branch more than 5 stars I would. Beth is also wonderful. She also answers the phone with such a pleasant attitude. You cannot find this everywhere.”
“Had to make some changes to an account and Luis Paz was wonderful. After stopping in and talking to him I made an appointment for the next day. On. our arrival he immediately recognized me. Even better he had all the forms printed and ready to go before we arrived. I am impressed with Luis, the branch is lucky to have him.”
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“This Bank is amazing on how they do there job and how sweet everyone they handles every transaction.I am so glad I went there for all my banking needs.Everyone there is fabulous,!!!”