“Well I have to say Tim seems to be the glue here .... He knows what they have and where it is.... They have a lot of the things you need and it is in a very accessible location. Stop by and get your old time hardware store some business”
“Well where to start? Christmas weekend 2022 (weekend in the teens, degrees wise) and we thought we had enough propane. Friday night we figured out 5hat we wouldn't have enough to get through the weekend. So I started researching to find someplace to fill two 30lbs and a 20lbs tanks for our RV. All the other propane dealerships in the area of Stedman NC were closed despite what they're website stated. I called them at about 830 and they picked up the phone and gave me their hours. I drove 21 miles to get to them, burnt they had already given me good directions to save me those extra miles that Google and Apple maps would have had me drive. I will say that when I got up to Benson I saw something I hadn't seen in years, someone smoking inside the building. The guy at the desk rang me out quickly and instructed me where to get in line, which was across the street. The two guys at the fill station were going a hundred miles an hour working as fast as the equipment would allow. Granted they were working in 16 degree temps, which is frigid for these parts, they were trying! I spent a total of about 10 minutes in line. Pretty fair considering. Kudos to the team! They made a bad situation for me and my family into a nonissue.”
“Grant and Everybody up there is AMAZING but gotta give a huge shoutout to that boy Tony up there! That kid sure knows his way around small engines. Safe us from having to scrap our FS 56rce that another repair shop said was trash. Even gave me tips about how to care for my weedeater. Not to mention he helped my son get back in his car the other day and he won’t even working that day just ran into him at foodlion. God bless him and all his amazing coworkers at this store! They really make you feel like family as soon as you walk through the door!!! 1000/10!”
“This is the type of store worth traveling out of your way to visit due to its outstanding customer experience. Grimes and his team are consistently professional, knowledgeable, and courteous. They go above and beyond to assist with any project and treat every customer with genuine respect. A memorable highlight is meeting Corey, the store’s well-known deer. Thank you to the entire team for maintaining such a positive and welcoming environment, we look forward to returning.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.