Skyline National Bank is praised for its exceptional customer service, particularly from employees like Echo, Tweetie, and Tammy. The bank has been incredibly supportive during the COVID-19 pandemic, helping businesses with PPP loans and providing personalized care. Customers feel valued and appreciated by the friendly, welcoming staff at the Boone, NC office. Overall, Skyline National Bank is described as a "first-class" local banking option in the area.