Post Offices near Butner, NC

“I work by myself with a helper ever now and again. Being honest is a gift you give to your self and has to be earned. The customers do my advertising for me. I've slowed down some doing everything myself. That way I know It's done right. I've helped more people than I know and it's the Lord GOD ALMIGHTY AND HIS SON JESUS GETS ALL THE PRAISE. BECAUSE WITH OUT THE LORD WE ARE NOTHING. BUT IF WE BELONG TO GOD ALMIGHTY EVERYTHING IS POSSIBLE.”

“Let me tell you. I was absolutely surprised at my experience, not because of the reviews, but because it’s the post office- which in some ways maybe worse than hell (haven’t been there…). I walked in, hoping for a self service kiosk. No dice. However, there were priority boxes/envelopes stocked which is not usually the case at other locations. I self addressed my box like it was 1998, questioned my life choices, and got in line. The line was long and only one person was working. I began to sweat, my gut felt queasy. Others on google have complained about the smell. It was definitely there, but maybe it’s bc people are worried about one person handling the desk and are stress sweating!? Enter my girl French, the USPS’s MVP. She handled the line like a boss. That efficient angel sent directly from heaven processed over ten packages in less than 5 mins from at least four customers, while checking out other customers with individual items- ALL WITH A SMILE ON HER FACE. I finally came to the front, I handed her my package with poor scribble for the address. She deciphered the area code and most of the address with ease. She double checked with me to make sure it was correct. French did so without shaming my poor penmanship. Right before me, her customers primary spoke Spanish and she walked them through every prompt about the package they were sending. and gave them time to self translate and make sure they understood everything. French is a national treasure.”

“I'm new to the area with a communal mailbox. My item said delivered and left in a parcel box however, when I got home there was nothing there. I called the Stem post office the next day, they did an investigation, and found my box. Made sure it was not tampered with and placed it in the right box for me to get. We are human and everyone makes errors however they were very prompt to assist me with resolving the issue and had a great demeanor and very friendly personality. If I'm not mistaken her name was Mary.
Thank you for the awesome experience!”

“I always like going to this Post Office location. The staff is very nice and helpful. A few months ago the postmaster and another employee (I am sorry I did not get his name!) went above and beyond to assist me and I was very grateful for their help.”

“I can't speak for all the staff here, but the workers I have met so far have been extremely kind and helpful. I drive out of my way to come to this post office because of their service. Bobby, if I remembered his name correctly, was super helpful when I went in to mail several postcards for my students and purchase stamps. This has not been my only experience, but I have never walked in and not been met with a kind smile and someone who is eager to help.”

“I failed to read these reviews prior to scheduling my passport appointment, and needless to say I was very nervous for my appointment upon reading the reviews. I scheduled a passport appointment (no photo), and things went amazing. I used a form-filler to complete my passport application online and brought it mostly filled out - I forgot to add my employer company and she just had me write it in with a black pen. Simple. I brought my original birth certificate (she specifically asked for the original), my ID (you do not need a photocopy- they make their own there), and my passport photo from Walgreens. I bought my money order there for a $2.35 fee on top of the charges to the state and it was very smooth. Please do not listen to these reviews. If you come fully prepared, you will be totally fine. She even asked me if I needed my photo taken when I did not select passport appointment with a photo online. I believe the lady that helped me today was named Melissa. Truly had a great experience and it was smooth sailing.”

“I completed forgot to write my experience with the Durham Post office. I forgot what the woman and gentleman's names were.

I wanted to share a very positive experience I had with the Durham Post Office earlier this year.

In February, I mailed an Etsy gift to my friend’s daughter in another town in North Carolina. Unfortunately, I accidentally used her correct street address but put “Durham, NC” and our zip code instead of her actual city and zip code. I didn’t realize the mistake until I received an Etsy notification that the package was out for delivery in Durham.

Since the street didn’t exist in Durham, I knew there would be a problem. I first called the USPS 800 number, and they directed me to contact the local post office. I was pleasantly surprised that someone actually answered the phone at the Durham Post Office, and the woman I spoke with was extremely kind and helpful. She looked for the package, found it, and even set it aside for pickup.

I had mailed two packages, and only one had been recovered at first. A few days later, on Saturday, I received another delivery notification. I called again and eventually reached a gentleman at the post office. Although he couldn’t locate the second package right away, he took down my information and personally called me back later that afternoon with an update. He asked me to call again on Tuesday since Monday was a holiday.

When I called Tuesday, I spoke with the same helpful woman, and she was able to locate the second package as well. My husband picked it up the following day.

I know people are quick to post complaints, but I wanted to recognize the excellent customer service I received from the Durham Post Office employees who helped me. Both employees were friendly, patient, and genuinely willing to help solve the problem. Their kindness and effort were truly appreciated.”