“Needed 1 metric #8×1.25 ×1.5. Not only did they have some in stock but they had hex or Alen head. $1.00 ea. So much better than going to big box and digging through thousands and having to buy a dozen to get one.”
“This little post office is an awesome place to visit. The staff are so kind and go way above the call of duty to get your mail and package to it's destinations. I love going here and it's a joy each time.”
“I went here not knowing the correct bit that I needed to fix my dryer and get the panel off, all of the staff was very helpful and kind. I dont typically write reviews but they deserved one. It was a really hot day, I had my energetic 1 year old with me and was already frustrated with my broken dryer. With the help from the staff I was able to get my project done quickly. Thank you to them!”
“I'm a sucker for deals on tools and that makes Harbor Freight my favorite. For a small store, it takes me forever to shop in there as I always want to go down every isle and always end up leaving with way more than I want. My wife hates this store.”
“Always have a great experience at Ace Hardware. All staff is great here but specifically Steve, the GM. You would think he owns the store by the way he takes pride and takes care of customers. He’s incredibly knowledgeable, friendly, and always willing to help you find exactly what you need. It’s rare to see that level of customer service these days. Highly recommend this location!”
“Reminiscent of the hardware stores you grew up withvrightvdown to the store pet wandering the aisles and everything you could possibly need without having to spend needless steps walking thru a big box store.”
“Very nice store with a wonderful staff. Everyone I encountered was friendly and helpful. I was assisted by a young man whose name I should have written down. I think his name was Ethan. He was very pleasant and went above and beyond to help me.”
“Loading I had to do alone, despite the fact that the salesman said I'd have help....therefore, I get to move all of the limber from the rack into my truck, from my truck onto my driveway and finally move it through our house to the back yard.”
“Had a great experience in your store today to get some hardware. Approached Susan who greeted me with a nice smile. I told her our concern and even though she acknowledged that wasn't her department she still agreed to help. After a few minutes, she went and grabbed Renee, who also came over eager to help with a smile. But unfortunately, we had some challenges with some price tags that Renee couldn't help us with, so she called Eric over. He came over with a smile, an introduction, and a handshake. He was able to come up with an optimal solution and make us happy. Overall, it was a great and rare experience. Im not talking about Home Depot, im talking in general these days anywhere. If you are ever in the market for hardware dont be afraid to ask for Eric, Renee, or Susan. They are awesome!!!”
“I have had several problems with Lowe's s lately. I ordered a door and after 3 months of waiting, when they came to install it it was the wrong door. Secondly, ai ordered a rug for my front door. The website said the payment didn't go through. I repeated my order. I ended up getting two and had to return one.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.