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“Such a variety of clothes and jewelry and a decent amount of bags/purses that i always find myself there when i want to update my wardrobe for either my comfort days (days off work) or for my hostess uniform(s)! Friendly staff and they're really kind and fun to start a small conversation with!”
“I always love coming to Rumors and I find great stuff here. The clothing items are reasonably priced and it’s always a fun environment. The staff is very friendly, helpful, and they run an amazing Instagram account for the place. It’s really cool to see the outfits that they put together. You have to stop by!”
“Clean store, workers were very kind and helpful even when asked upwards of four times for assistance. I'm a long time customer and will definitely be going back.”
“Had an incredible experience at Classic Carolina. They have a variety of Carolina gear. Outside of this, Krystal’s customer service made it all so much better. Will definitely be coming back to purchase more Carolina merch here. Not to mention, it’s a local family run business. Highly recommend!”
“I recently ordered my first item from AG Outfitters. After I submitted my order I realized I ordered the wrong camo print on the hat. I called them and they immediately corrected the issue and was able to get me exactly what I had intended to order before the shipment went out. Exemplary customer service and super fast shipping. Will definitely be a loyal customer!”
“Happy to have walked in one day while visiting my daughter at UNC. There are not many places like this left where customer service is beyond exceptional and where the owner and staff take pride in their work. I need custom tailored clothing just due to my dimensions and this is the only place that hits the mark in my experience. Glad I walked in a few years ago!”
“I was getting incredibly frustrated with finding a decent pair of jeans and after trying a few stores at the mall, I was about to give up! I decided to give Lucky Brand a try before I went home and I’m glad I did. Dionne welcomed me into the store right away and offered to help me find what I was looking for. She was very friendly, inviting, and knew what she was doing. The process of trying on jeans can be overwhelming, but it wasn’t here. It was easy and fun! I highly recommend shopping here, especially when Dionne is working. I will be back.”
“I mean yeah, the prices are exorbitant but purchasing Duke branded merchandise anywhere is expensive. Pro tip is to go downstairs in the basement and buy the clearance items. They are much more reasonably priced and still look good.”
“First time that my husband and I walked into this store and Gary made our experience excellent. He helped my husband find the right fit and took his time listening to our needs. This is our new favorite store and will be coming back to this one specifically because of the great customer service.”
“They really went out of their way to help me with something they didn’t have to. Great customer service, and the people were very nice and friendly. The store is clean and well-organized”
“The store is clean and organized. Everyone was working feverishly, yet they asked if they could help me find what I needed. My purchases fit perfectly. They even offered me a credit card, which I quickly declined. However, they gave me coupons and emailed more before I arrived home! They are SERIOUS about their promotions!”
“I know most skaters would say don’t shop here, but the staff is what makes it worthwhile. They’re humans too, just like the local skate shop. I don’t mind buying some tees from here or a hat, etc. Maybe not the best place to build a skateboard, but that’s not as important I feel. Thanks for the great service !”
“I had a fabulous experience on my recent shopping trip! I was pleasantly surprised to discover a great selection of products made from natural fibers. I ended up walking out with a gorgeous merino wool and cashmere sweater at a fantastic price point.
The customer service was exceptional—especially the fitting room attendant, who went out of her way to help me find additional sizes and styles that suited me perfectly.
If you’re looking for quality items and a truly enjoyable shopping experience, I highly recommend checking out Athleta!”
“I went into this store a couple of days ago and was very pleased with service. The cashier named Andrea was very helpful with helping me find a gift for my wife. Her customer service was top notch and she made the experience enjoyable.”
“These are the nicest folks ever, despite having to close due to developer whims. Came in looking for a particular kind of top, left with an education in the power of kindness despite adversity. Much luck to your manager and employees in future ventures!”
“It was really fun to see the owners after 20 years! I met them when they were just young children. They were very professional. I loved the no pressure approach they both took. They had the perfect mix of helpful but no pressure. I will definitely be back !! Well done ladies ♥️♥️♥️Sandi”
“This boutique is exquisite, classy and up on all the latest styles. The owner is dedicated to the highest quality and service and is known for superior attention to detail. Phenomenal for high end alterations and best custom clothes”
“I had a great experience with this Windsor! Caitlyn was amazing. Both attendees (Tyla & Caitlyn) were amazing with helping me. Both were prepping the store but they never stopped checking on me. Made themselves available. Was able to chat and get what I needed for an awards ceremony. Their stock was in season. The store was clean and organized. GREAT JOB LADIES!!! I’ll be back!”
“We were at Southpoint Mall yesterday after traveling from Virginia to have my daughter seen by her doctor at Duke. We used to live in the area and my daughters miss Urban Outfitters so we always stop in when we travel to Durham. While we were shopping a storm was brewing outside, we checked out and went to leave the store. While debating whether to try to make it to the car before the rain or go back into the store, the biggest bolt of lightning struck what seemed like feet away from us. (Now that I’m calmed down and less terrified, I’m thinking it struck the metal rod sticking out of the Cheesecake Factory. ?) We ran back into UO like lunatics. My 8 year old was absolutely terrified, shaking, and hyperventilating. I wish I had gotten her name but a blonde employee with the coolest outfit and the kindest smile came over and asked if my daughter wanted a cup of water to calm down. She checked on us often during the hour we were waiting for the storm to pass and her kindness was so genuine and appreciated. I made mad dash to our car once the rain lightened up and my girls ran to the car so I didn’t have a chance to thank her. Urban Outfitters is our favorite store and we especially love the one at Southpoint. If you are ever going to get nearly fried by a lightning bolt, UO at Southpoint is the place to do it. To the pretty blonde with the warm smile and excellent fashion sense, thank you for your kindness yesterday.”
“This store has the best clothes and the sales are great, especially if you are an Express insider. You get birthday cash for your birthday and half birthday!
All the employees there are so nice, especially Jess, one of the managers. She helped me put together a dress type look with a body contour one shoulder top along with a ruched skirt!! She is super friendly, stylish and knowledgeable about clothes and style. I am allergic to polyester so she took the time to help me find a black top without polyester to match my Future Collective skirt from Target.
Also, a huge thank you to Tiffany at this store! I asked her if she had been working here long and she said, “no.” She was able to help me with a rustic brown/fall color body contour top and baggy drawstring pants to go with it. She was patient with me when I had so many questions. I really appreciated her help. She said that this color top would work for the fall and I could wear it with a Jean jacket.
I came back another day with my boyfriend and told her I needed to try both things on again because the pant was long and I hadn’t tried it with my shoes that day when I bought it. I tried it on with my shoes and it was too long. I asked her what else I could wear with it, but she wasn’t sure how she could help because I couldn’t buy jeans or anything with a zipper due to some weight gain. I then asked her if I could wear it with leggings and she said that would work.
If you ask me she has excellent fashion taste and customer service skills. She was so helpful and patient with me just like Jess, the manager. I hope she gets a raise because in my opinion she sure deserves it! I will def be back here.
I don’t have a pic of the fall body contour top with leggings yet. The picture here is the black top Jess helped me find with my skirt from Target.”
“I've been coming to this clothes store sometimes in Southpoint mall, and I like the shorts and long pants there in my experience. The customer service has been very nice, and professional. Customer service 6/5. Overall I'll rate this place like a 4.6/5, and I love it there; it's pretty great. I'll be back to check out new men's clothes.”
“While I went for the simply southern line and they didn't have what I was originally looking for on display, I did however see they had some new items. I saw some new toys and some new simply southern items and a few new yetis which I might have to come back for lol. I saw these cute little breakfast teddy bears for $7.99 I almost got every single one they had. There was some new teeturtle plushies as well. The new yetis had some vibrant colors I had never seen before which caught my eye. Simply southern had come out on display with raincoats and Sherpa shorts which I had definitely never seen them before. I think I might have to make a palmetto trip soon lol.”
“Awesome store, very friendly and helpful staff !We spent easily almost 2 hours the first time buying clothes for my wife and grandkids ??Then we went to the Food court inside the Mall, to have some dinner, delicious Indian food.And we went back out to the GAP, to buy more clothing for our daughter’s family for at least another one hour and a half.And all that time, they let me sit on(@) one of their display tables since I’m struggling with my back pain.The gentlemen, like Chris and Tay(or Té) and then another one whom I don’t want to butcher his Nigerian name , these guys were all very attentive and entertaining!Errol”
“Clean, neat store and was greeted kindly when I came in. I got a little discouraged after working with one staff person who wasn't able to help me find my size, but then ran into Jamelle- he was so kind, patient, and helpful. I told him what I was looking for and he looked around to found items he thought I might like that also would fit well. I walked out with two items I'm in love with ?? thanks so much Jamelle!!”
“Good customer experience all around ("ship to store"), especially from Lacy who happily searched for the specific jean size I wanted to try and even brought a few additional pair to the dressing room in case they fit. She was friendly, supportive, and professional.”
8:30AM - 10PM
4021 Durham-Chapel Hill Blvd, Durham
Clothing Stores
“It is a fact that price is good but all products I see are from China. Cloths are frequently with some small sewing problem. Lack employees and usually there is a line to pay. Toys area is very limited.”
“The manager is super friendly, Hard-working, And definitely a multitasker. She went out her way to Help Multiple customers at the same time.! Also, the cashier such a sweet girl!
Definitely recommend”
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“I cannot speak more highly of this business! Our department at work got t-shirts made and Chip and the crew at Merch were amazing to work with. Everything was prompt, professional and our custom design was made well and flawless. If you need shirts, signs, patches made for your school, kids, work..this is the place to go. We will be back for sure! #shoplocal”