8AM - 6:30PM
2608 Erwin Rd #148, Durham“Honestly best parcel delivery and collection staff I've ever encountered. From the ever helpful and cheerful Andre to the delivery drivers who work to get the job done to the best of their ability. Everyone goes above and beyond to be honest If I could pay money to give them an extra star I would. I had an issue with a package that needed a signature and they were honestly fantastic in helping me sort it out. They didn't have to but they did.”
“This is our favorite UPS store. We have been using it for 15 years. And even though we moved away from the neighborhood, we still make the trip to Meadowmont to use this store. The staff is exceptionally helpful and friendly, and we have never experienced s mishap of any kind in the delivery of our packages. Extremely reliable service.”
“I have never had a bad experience coming to this Durham location. The people I’ve worked with are chill, funny, kind and especially hard working! Even when it’s a line out the door it doesn’t take long because the people behind the counter are efficient and do an excellent job.I’m so grateful for a local UPS who has a wonderful staff that make a tedious chore quick, easy and pleasant.It’s a gift when people are kind and hard working and this UPS store team is!!You’re appreciated!!”
8:30AM - 6:30PM
1818 M.L.K. Jr Blvd, Chapel Hill“I prefer UPS overall for sending packages and of the three UPS stores near me, the MLK location is the best… always willing to do a little more. And always very nice to deal with.”
“The folks working at this store are amazing! They're super personable, care about the customer experience, we're knowledgeable and timely. Love this piece!”
“This is the BEST UPS store I have ever experienced. The people are helpful, kind and it is clear it is managed by a great leader who takes care of people and committed to a great customer experience. I go out of my way to go to this store via others closer to me. Thank you!”
8:30AM - 6:30PM
1821 Hillandale Rd Ste 1B, Durham“I was in and out in a matter of 3-4 minutes. It was busy but with holidays upon us I have seen lines out the door. They are open on Saturday until 5:30 which is a big help. Great customer service!!”
9AM - 4:30PM
1129 Weaver Dairy Rd T, Chapel Hill“I love these people. They are very friendly and warm-hearted. It is always nice to go there to do business with them. The only inconvenience for this location is hidden in a corner. Several times my packages were returned because other carriers could not find the location. Could they use a big font 1129 in the front?”
“Mr. Fortiage, the current owner of this operation, has impressed me with his diligence and hard work. Quotes for shipping a sculpture were provided and emailed to me after closing, later in the evening. The price was fair and I appreciated the extra effort made to explain the packing process, a request I always make when shipping sculpture. I recommend the Pak Mail Chapel Hill, NC operation, especially for people who are looking for special handling of valuable or special items. Great work.”
“Always a great ?? experience here. I've been coming here for 4 years. A few staff turnovers, on the contrary, Austin and Fathe are great. Always provide service excellence, professional and knowledgeable.”