“It is in a good location, easy to get in and out off. They were very helpful. I was returning multiple things. I also had a miter saw with stand that was super heavy and it was nice they had a cart to get it to the store.”
“After experiencing an awful customer service at another UPS store(1818 M.L.K. Jr Blvd ) I brought my shipping item here. The experience there was completely different. The staff here were friendly and professional. The lady who helped me patiently explained the difference between shipping an unpackaged item and dropping off a sealed box. She gave helpful suggestions on the best shipping method and carefully wrapped my folder with multiple layers of bubble wrap to protect it.
It was truly excellent customer service. It’s easy to see why this location has much better Google reviews. I highly recommend going to the Elliott Road UPS Store instead of 1818 MLK Jr Blvd one, if you want professional and respectful service and don’t want your day ruined by poor customer service.”
8:30AM - 6:30PM
1818 M.L.K. Jr Blvd, Chapel Hill
Mailbox Centers
“The MLK location in Chapel Hill NC is very close to my home and they always help me get my shipping needs accomplished and they are always friendly and courteous! Thank You!”
“This is my go-to location for all things shipping. The staff is always friendly and helpful. I have received some heavy shipments at this store and the staff has always insisted on bringing the boxes out to my car.”
“Every single time I get excellent service. They don't rush me to find my QR code and explain my shipping options clearly. They have notary service too. Last week the person attending to me (forgot to ask his name) heard me saying that one of my packages needed to be mailed via USPS not UPS. He offered to take my USPS package as well!”
8:30AM - 6:30PM
11312 US Hwy 15 501 N #107, Chapel Hill
Mailbox Centers
“I had two occasions to mail some items of importance and was very grateful for the professionalism of both staff. They were kind and patient and provided several examples of cost and arrival which enabled me to make the best decision. THANK YOU SO MUCH. Janet Doublier”
“I actually pass another UPS store just to work with this one. They are fast and friendly, as well as patient, especially Courtney. She truly gives service with a smile.”
8:30AM - 6:30PM
1821 Hillandale Rd Ste 1B, Durham
Mailbox Centers
“Friendly staff, professional, prompt, and knowledgeable. Newly renovated to allow for more services. Packaging, printing, professional transactions, mailboxes, reasonable pricing, etc. The owner is responsive to your needs.”
9AM - 4:30PM
1129 Weaver Dairy Rd T, Chapel Hill
Mailbox Centers
“I have witnessed countless customers try telling staff how to do their jobs. They have never lashed out.
They don't kiss rings or soothe egos, but they are professional. Customers seem to wanted to be comforted by public service workers instead of trusting the staff's expertise. Oh well.
Been coming here twice a week for two years, and I love it. I respect the staff, and we have built repertoire. ?”
“Yolanda and Jedi made everything very easy
I had no idea where to begin, and they took me from start to finish, answered all my questions and treated me like a friend
Great work! I will be sure to visit again as soon as I need to”