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“It is in a good location, easy to get in and out off. They were very helpful. I was returning multiple things. I also had a miter saw with stand that was super heavy and it was nice they had a cart to get it to the store.”
“I recently won a large and very fragile antique porcelain piece from Leland Little Auctions. After looking at the reviews and the great communication from NC Packaging Express, I chose them to pack and ship my item to me here in Japan.
I've been buying these kinds of antiques for quite some time and always do my due diligence and couldn't be more pleased and satsified with the way they packed and carefully crated the piece. It arrived here safe and sound and am extremely happy and grateful for the skill and care they used to safely pack my piece.
Should I purchase anything again from the auctions in their area, I will definitely patronize them again. I send lots of praises and kudos to September and the team there for doing an OUTSTANDING job for my treasured piece.
I HIGHLY RECOMMEND them for their expertise and the superb customer service. I must say that their prices were reasonable compared to others in the area. Thanks again for everything!”
“After experiencing an awful customer service at another UPS store(1818 M.L.K. Jr Blvd ) I brought my shipping item here. The experience there was completely different. The staff here were friendly and professional. The lady who helped me patiently explained the difference between shipping an unpackaged item and dropping off a sealed box. She gave helpful suggestions on the best shipping method and carefully wrapped my folder with multiple layers of bubble wrap to protect it.
It was truly excellent customer service. It’s easy to see why this location has much better Google reviews. I highly recommend going to the Elliott Road UPS Store instead of 1818 MLK Jr Blvd one, if you want professional and respectful service and don’t want your day ruined by poor customer service.”
“The MLK location in Chapel Hill NC is very close to my home and they always help me get my shipping needs accomplished and they are always friendly and courteous! Thank You!”
“This is my go-to location for all things shipping. The staff is always friendly and helpful. I have received some heavy shipments at this store and the staff has always insisted on bringing the boxes out to my car.”
“Crown International Forwarders and particularly Mike Neo in North Carolina was professional and responsive from the beginning to the end. We were two inexperienced shippers for a small shipment from Boston, Massachusetts to Bali, Indonesia. Mike was careful advising me each step including emergency assistance at the Boston shipping office. I totally had no clue how to deal with the shipping office. Mike made emergency emails to the office and the problem was solved. Thanks Mike and thanks Crown for the sound advice and emergency assistance!”
“Every single time I get excellent service. They don't rush me to find my QR code and explain my shipping options clearly. They have notary service too. Last week the person attending to me (forgot to ask his name) heard me saying that one of my packages needed to be mailed via USPS not UPS. He offered to take my USPS package as well!”
“2 gentlemen working we're extremely helpful and patient with getting me set up. I was able to print, scan and fax some important documents with ease after their help at the office work stations. ??”
“Ordered my Christmas Cards here using the Marketing Postcard option. Great price for the amount of cards that I wanted to purchase. It was done super fast and the quality was pretty good for the speed and price that I paid for. Courteous employees. I looked at the sample postcards they had in store before submitting an order.”
“I met with Tim at Staples last week for my passport photograph. This was the easiest and best experience I've ever had trying to get an official photo. No appointment needed either! Staples should appreciate that Tim is friendly, helpful, patient, and professional. If you are in need of this...head to the Staples on East Franklin St. in Chapel Hill. I also liked the updated equipment they use.”
9:30AM - 4:30PM
11312 US Hwy 15 501 N #107, Chapel Hill
Shipping Centers
“I had two occasions to mail some items of importance and was very grateful for the professionalism of both staff. They were kind and patient and provided several examples of cost and arrival which enabled me to make the best decision. THANK YOU SO MUCH. Janet Doublier”
“I actually pass another UPS store just to work with this one. They are fast and friendly, as well as patient, especially Courtney. She truly gives service with a smile.”
“Very convenient location. Very nice people and helpful. It is a little confusing as the FedEx service is offered inside the Walgreens. They did not know what an RMA was, which surprised me, but they were young. I told them and they were not sure if they sent them. I showed them the label and they said oh yes. It looked like they then used desk scotch tape to put the label on. Ouch! They must have no idea what happens to the boxes! In the future now that I know they do RMAs I will tape the label in advanced. I will be back for their services.”
“Friendly staff, professional, prompt, and knowledgeable. Newly renovated to allow for more services. Packaging, printing, professional transactions, mailboxes, reasonable pricing, etc. The owner is responsive to your needs.”
“I needed to make a physical student ID car for U.N.C., a One Card. They stopped doing this, making actual physical ID cards, a few years ago, but I wanted one just the same. Angel helped me. She figured out a way to do this, she was both resourceful and patient throughout. I greatly appreciate Angel's efforts. She went beyond what typical customer service people do at FedEx Office stores.”
“I have witnessed countless customers try telling staff how to do their jobs. They have never lashed out.
They don't kiss rings or soothe egos, but they are professional. Customers seem to wanted to be comforted by public service workers instead of trusting the staff's expertise. Oh well.
Been coming here twice a week for two years, and I love it. I respect the staff, and we have built repertoire. ?”
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“Yolanda and Jedi made everything very easy
I had no idea where to begin, and they took me from start to finish, answered all my questions and treated me like a friend
Great work! I will be sure to visit again as soon as I need to”