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“After experiencing an awful customer service at another UPS store(1818 M.L.K. Jr Blvd ) I brought my shipping item here. The experience there was completely different. The staff here were friendly and professional. The lady who helped me patiently explained the difference between shipping an unpackaged item and dropping off a sealed box. She gave helpful suggestions on the best shipping method and carefully wrapped my folder with multiple layers of bubble wrap to protect it.
It was truly excellent customer service. It’s easy to see why this location has much better Google reviews. I highly recommend going to the Elliott Road UPS Store instead of 1818 MLK Jr Blvd one, if you want professional and respectful service and don’t want your day ruined by poor customer service.”
8:30AM - 6:30PM
1818 M.L.K. Jr Blvd, Chapel Hill
Mailbox Centers
“The MLK location in Chapel Hill NC is very close to my home and they always help me get my shipping needs accomplished and they are always friendly and courteous! Thank You!”
8:30AM - 6:30PM
11312 US Hwy 15 501 N #107, Chapel Hill
Mailbox Centers
“I had two occasions to mail some items of importance and was very grateful for the professionalism of both staff. They were kind and patient and provided several examples of cost and arrival which enabled me to make the best decision. THANK YOU SO MUCH. Janet Doublier”
9AM - 4:30PM
1129 Weaver Dairy Rd T, Chapel Hill
Mailbox Centers
“I have witnessed countless customers try telling staff how to do their jobs. They have never lashed out.
They don't kiss rings or soothe egos, but they are professional. Customers seem to wanted to be comforted by public service workers instead of trusting the staff's expertise. Oh well.
Been coming here twice a week for two years, and I love it. I respect the staff, and we have built repertoire. ?”
Mailbox Centers
Mailbox Centers
“It is in a good location, easy to get in and out off. They were very helpful. I was returning multiple things. I also had a miter saw with stand that was super heavy and it was nice they had a cart to get it to the store.”