Public Storage in Carrboro offers storage units that are clean, dry, and handy at a location noted as great with good security. The process includes free reservations with no commitment and options for online eRental to skip the counter. While some customers express dislike for the computer kiosk and app-driven complexity, noting it used to be simpler, the site is commended for having a very helpful and kind human attendant. This staff member provides great customer service and personal attention, helping to resolve issues with payments, online reservations, and access. The property is described as having good vibes, being super convenient to use, and offering the best prices around. A note is made that the driveway does not accommodate full-sized semi trailers, requiring a smaller box truck or van for delivery. Overall, the experience is highly recommended.
Mikey was extremely helpful with my rental over the phone. Made it a breeze and stress-free!
March 2026
Mikey was extremely helpful with my concerns on renting another space. Very nice location with good employees!
January 2026
My storage experience was easy and simple. Had issues with Kiosk, but manager there, Kim, was able to assist us and give us directions. Thank you for your customer service person being there. Highly reccomend.
