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“Mikey was super helpful with showing me around this property and showing me all the different storage units that are available. We ended up upgrading to a 10 x 20 instead of a 10 x 10 because it gave us more space just in case we needed to add more.
Thank you, Mikey for your amazing customer service and help
We also noticed that he was running two locations. This man needs a raise!”
“I had a wonderful experience here.the storage unit is super clean and has no bugs! The staff members here are also extremely friendly and accessible. Would definitely recommend it”
“I had the best experience at this location! Sameera was so kind and really helped me with getting set up for my move. Couldn’t recommend this location more!!”
“Move in process was easy! BB was so professional and helpful in getting me set up. Nice to be able to drive up to the clean unit. Didn’t hurt that the first month was free!”
“Reese, the current manager at this location on Chapel Hill Blvd., is superb! She responds to voicemails very promptly, and Does her very best to make my experience there as positive as possible. It is an extremely clean and very secure facility. This is the second time I have rented Storage‘s Space at this location.”
“Jordan and the team at Extra Space Storage do an amazing job. I recently downsized to a smaller unit and the process couldn’t have been smoother. The facility is easy to access, clean and always helpful.”
Open 24 hours
7101 NC-751, Durham
Self Storage
“My family and I are very much appreciative for the help that we received from ms.Kendra regarding our needs of storage, she not only pointed us in the right direction but did it with smile! Thank you again ms.Kendra!!!”
“The ladies here are TOP TIER. Ambrosia and Michelle were working when we came in. We had a reservation that wasn't what we wanted, but it worked out for our budget needs in the end. Every part of the process was explained well and with patience. We were leaving and i discovered that I had a flat. Not only did Ambrosia inflate it, but even used fix a flat. I say this only because it had just got to be closing time and she went above and beyond for someone when she didn't have to and I really appreciate just being able to get home. Thank you ladies!”
9:30AM - 6PM
12330 US Hwy 15 501 North, Chapel Hill
Self Storage
“Tom made a difficult situation very manageable! He was such a pleasure to work with and he always had my back!
I will definitely use this location, again, if I ever need a storage unit! Highly recommended!”
Open 24 hours
3530 Wortham St, Durham
Self Storage
“I've had such a good experience renting a storage locker from Public Storage on Wortham Street in Durham. A large part of what made this a good experience was the excellent customer service I received from Nick, the property manager I worked with. He was knowledgeable, professional, responsive to my questions, and provided excellent advice. The building is well maintained and the systems all work dependably.”
“James provided the best customer service I have received in a long time! He was positive, upbeat, and answered all of my questions quickly and thoroughly!! He sent all information I needed via text and even helped me get information related to other aspects of our move!! Such a pleasurable experience!!”
“Surety vs Public Storage: Surety - The good guys. Family owned; holds prices steady. Public Storage - Corporate owned, systematically raises prices 15-20% every year (or more often). I”
Open 24 hours
5502 Durham-Chapel Hill Blvd, Durham
Self Storage
“Robert was a great help. We were able to buy the last few boxes we needed right from him. He helped us switch to a larger unit with no hassle. Not the cleanest drives but the unit was clean inside.”
10AM - 6PM
93 Booth Rd, Chapel Hill
Self Storage
“I moved a whole house from out of state to NC and decided to used Prime Storage! They are very communicative and easy to get a hold off. The facility seems very secured and for me is extremely important since I've had a previous storage unit broken into. Highly recommended for any storage need. Gate control access to all units and surveillance cameras for security which gives peace of mind!”
“Very nice staff and looks to be a well maintained facility. When i first got my unit i left it empty and unlocked. We were packing and hadnt started moving boxes yet. They called to make sure I still needed the unit.
A couple of helpful things ... The roll up door is very high when all the way open. Bring a string/rope to tie to the handle. And/or a small stepladder is handy for packing boxes high. Last as a precaution I put Roach Motels in the unit. You never know where packing boxes have been stored and none of us need "hitch hikers."”
Open 24 hours
72 Marvin Edwards Ln, Chapel Hill
Self Storage
“Mrs. Tracie was the absolute best representation of what good customer service embodies. At the 72 location, she made feel very comfortable with my decision. If you want good customer service please go to this location and ask for Tracie....”
8:30AM - 6PM
4528 Hillsborough Rd #290, Durham
Self Storage
“I had a really good experience with Brassfield, during my approximately 3+ years there. The staff was friendly and great to deal with. I loved conversations with Ms. Barbara (she's awesome)! I had 1 issue while I was there with the seal on the storage door, and Ms. Barbara had it fixed immediately. Thank you Brassfield!”
Open 24 hours
3600 Kangaroo Drive, Durham
Self Storage
“Kim is the best. I’ve visited this office twice now with issues that needed to be resolved, once maybe earlier this year or last year and again today. Both times, Kim has gone above and beyond to help me. She is so kind and easy to talk to! I appreciate you Kim!”
“Getting a storage unit here is so easy and efficient! We've had a smaller one for a couple of years and needed to upgrade to a bigger size and Brian was super helpful and kind with the transition. The prices are great here too, even for climate-controlled units! Thank you again, Brian!”
“This place is really professional. The people that I've dealt with are super nice and helpful. Its very secure with a gate with password. Open till 10 pm every day.”
“This place is very clean and easy to get in and out of. The management and the staff have always been friendly and very helpful, excellent customer service. In addition, I find their prices to be reasonable. I highly recommend this place if you need storage.”
“Great service from the customer service team/manager. Only thing, it would’ve been nice to get the one month free. Evidently that’s for new people not existing customers who needed to downsize their unit”
“Excellent experience all around. Equipment was spotless — van and dollies, any extras you might need to move available in stock. Kenya was wonderful, have already recommended to a friend!”
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“Was glad that Dave was there in the office to take care of all my check in needs. He went above and beyond at the end of a miserably hot day to make sure I had what I need and an understanding of my new unit and access to it. Great job!”