Great staff. Providing the best service. Unfortunately constrained by impossible POS.
4 stars bc I've been a customer for 15yrs and any issues I've ever had have always been resolved and handled very well and timely over the phone. It took me 3 visits in person to get my problem resolved. Cell service has been 100% 99% of the time. Negatives are having to actually visit a store mainly because of the waiting.... read full comment
At first everything was great. Switched my service over the at&t and got the phone I wanted.
Slowest customer service! I waited over an hour just to pick up a phone that I had ordered before hand, paid for and been prompted that it was ready for pick up! Another time, Our rep added insurance to three of my four lines, forgetting one line! I then had to call in to fix that.. just a mess!! Very frustrating! I do... read full comment