Trek Bicycle Cary is a destination for the latest products from Trek and Bontrager, service for bikes of any brand, and local ride recommendations. The store is wonderful, with everyone being very friendly, helpful, approachable, knowledgeable, and providing exceptional customer service. They offer a solid selection of bikes and accessories, with plenty of built bikes and a willingness to build one if needed.
Their repair and tune-up service is second to none, efficient, and above-and-beyond the call of duty. They provide great service for any brand, completing assemblies, immediate fixes, 360 overviews, and ensuring bikes are safe. The staff is highly recommended for first-time buyers, taking time to properly size bikes and answer all questions. It is a great place and a pleasure doing business with them, with customers confirming they will continue to return.
Great service! Wonderful customer experience! The team was phenomenal and they serviced my bike to run like new again!
September 2026
Trek is the best. The staff, including Brett the manager, are completely focused on the customer. They desire to have the customer get exactly the bike and accessories they want with expertise and understanding. I have been to a few bike shops in my area, NONE compare to Trek in my area!
September 2026
Fantastic service! They knew my problem just from describing the issue and got it quickly fixed.
