Verizon in Cary, NC, through Victra, offers a positive shopping experience with helpful and knowledgeable staff. Customers appreciate the friendly greetings and clean, spacious stores. Staff members like Jazz, Nick, and Liz are praised for their expertise, patience, and kindness, making the process of upgrading devices and transferring accounts smooth and enjoyable. While some mention that the process can be slow, overall, the team provides detailed advice and excellent customer service. Many reviews highlight the store’s professional atmosphere and the staff’s ability to meet various needs, from phone upgrades to device trade-ins. Customers often leave satisfied, noting their experiences were pleasant and stress-free, making Verizon a trusted choice for wireless services and technology needs in Cary.
An absolutely excellent expeience! Chris was fantastic. Worked through multiple hurdles and challenges and kept me informed along the way. I could 't have asked for a better person to work with!
August 2026
Sales person was very personable and moved the process on nicely!
July 2026
Great store and great service but if you have something that is time sensitive I recent setting up an appointment! They are short staffed and certain hours of the day (especially when they open for that first hour or so)
