Bicycle Chain is a highly regarded bike shop known for its exceptional customer service and knowledgeable staff. Customers appreciate the quick and free repairs, as seen when a bent rear tire and a broken spoke were fixed without charge. The staff takes the time to help customers find the right bikes and make necessary adjustments for a comfortable fit. Many reviews highlight the willingness of employees to assist with mid-ride emergencies, providing hardware and advice to get riders back on the road. The manager and team are praised for their professionalism and friendliness, making it a welcoming place for both new and experienced cyclists. Overall, Bicycle Chain is recommended for its reliable service, expert repairs, and helpful staff, ensuring a positive experience for all bike enthusiasts.
My bike had some teeth broken on the rear gears, then suddenly the chain started going between the gears! Beyond my pay grade, but these guys got me taken care of in no time. It had been a while, so I had them also put on a new chain and adjust everything. Great job! And fast! Thank you!
July 2025
Brian gave excellent customer service when we visited a few times to buy an electric bike. Friendly, efficient, lots of knowledge, and great to work with
June 2025
I bought a new Gazelle e-bike for transportation and recreation. Mike and his associates got me just what I wanted. Every detail of the bike was explained to me. Sweetest ride I have had in my 56 years of riding bicycles. This is your place for everything bicycle. Thank you
