{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“After experiencing an awful customer service at another UPS store(1818 M.L.K. Jr Blvd ) I brought my shipping item here. The experience there was completely different. The staff here were friendly and professional. The lady who helped me patiently explained the difference between shipping an unpackaged item and dropping off a sealed box. She gave helpful suggestions on the best shipping method and carefully wrapped my folder with multiple layers of bubble wrap to protect it.
It was truly excellent customer service. It’s easy to see why this location has much better Google reviews. I highly recommend going to the Elliott Road UPS Store instead of 1818 MLK Jr Blvd one, if you want professional and respectful service and don’t want your day ruined by poor customer service.”
“The MLK location in Chapel Hill NC is very close to my home and they always help me get my shipping needs accomplished and they are always friendly and courteous! Thank You!”
10AM - 6PM
1710 E Franklin St, Chapel Hill
Shipping Centers
“Ordered my Christmas Cards here using the Marketing Postcard option. Great price for the amount of cards that I wanted to purchase. It was done super fast and the quality was pretty good for the speed and price that I paid for. Courteous employees. I looked at the sample postcards they had in store before submitting an order.”
“I met with Tim at Staples last week for my passport photograph. This was the easiest and best experience I've ever had trying to get an official photo. No appointment needed either! Staples should appreciate that Tim is friendly, helpful, patient, and professional. If you are in need of this...head to the Staples on East Franklin St. in Chapel Hill. I also liked the updated equipment they use.”
“Donna at Pak Mail provided exceptional customer service. She was friendly, professional, and incredibly helpful from start to finish. She made the shipping process easy, answered all of my questions with patience, and went above and beyond to ensure everything was handled correctly. It’s clear that she genuinely cares about her customers and takes pride in her work. If you’re looking for outstanding service, I highly recommend working with Donna at Pak Mail. Thank you for making my experience such a positive one!”
“Very convenient location. Very nice people and helpful. It is a little confusing as the FedEx service is offered inside the Walgreens. They did not know what an RMA was, which surprised me, but they were young. I told them and they were not sure if they sent them. I showed them the label and they said oh yes. It looked like they then used desk scotch tape to put the label on. Ouch! They must have no idea what happens to the boxes! In the future now that I know they do RMAs I will tape the label in advanced. I will be back for their services.”
“I needed to make a physical student ID car for U.N.C., a One Card. They stopped doing this, making actual physical ID cards, a few years ago, but I wanted one just the same. Angel helped me. She figured out a way to do this, she was both resourceful and patient throughout. I greatly appreciate Angel's efforts. She went beyond what typical customer service people do at FedEx Office stores.”
“I have witnessed countless customers try telling staff how to do their jobs. They have never lashed out.
They don't kiss rings or soothe egos, but they are professional. Customers seem to wanted to be comforted by public service workers instead of trusting the staff's expertise. Oh well.
Been coming here twice a week for two years, and I love it. I respect the staff, and we have built repertoire. ?”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“It is in a good location, easy to get in and out off. They were very helpful. I was returning multiple things. I also had a miter saw with stand that was super heavy and it was nice they had a cart to get it to the store.”