Petco is a health and wellness company focused on improving the lives of pets and their owners. Their Chapel Hill store offers a wide selection of pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. The store provides full-service grooming, veterinary services, vaccination clinics, pet adoption, and positive dog and puppy training classes. Customers can enjoy savings when shopping online and picking up in-store or through repeat delivery orders. Reviewers generally praise Petco's selection, with one customer noting they have "anything from reptiles to spiders, fish and cats" and that the animals are "cared for relatively well." The store's prices are described as "reasonably priced," and the membership program is said to offer significant savings. While one reviewer encountered some issues with the vet services, the staff is often described as friendly and knowledgeable, with one employee praised for their expertise in helping set up a fish tank.
Luna was incredibly helpful! I highly recommend asking for her if you have any questions about your aquatic pets or aquarium. She was knowledgeable, patient, and made the whole experience enjoyable. Thank you, Luna, for the outstanding customer service! We'll definitely be coming back just because of you!
July 2026
I have a finicky cat and she will not always eat products I have purchased. So the duplicates of those she will not eat I have been able to take back to the store with my receipt and exchange!! THAT has been super and why I appreciate this store! I cannot do that as easily by mail!
June 2026
So happy Petco returned to the location where it was flooded by the tropical storm that caused so much destruction. Hopefully future storms will not be so destructive.
