Pinnacle Financial Partners provides a full range of banking, investment, trust, mortgage and insurance products and services. The bank is known for breaking the traditional mold, offering a relationship that goes beyond transactions without pushing products. Instead, it leads with advice and empowers its advisors to make decisions locally. Reviews consistently highlight the bank's incredible and unmatched customer service. Clients describe the service as truly exceptional, friendly, helpful, professional, and totally reliable. Many note that the bank and its representatives go above and beyond, acting as a sound board and a personal team of advisors during major events like purchasing properties or handling business needs. Customers feel the bank becomes part of their own team, providing a calm refuge during stressful situations. The knowledge and experience of the staff are called invaluable. Despite mergers, clients report the bank has never lost its personal touch, maintaining fabulous and responsive service that they recommend wholeheartedly.
Through many acquisitions and mergers, some of the bank staff remain the same folks we have done business with for the past 15+ years. We appreciate that they value long-time employees who deliver friendly, personalized service!
March 2017
Convenient, professional, local. Excellent service. Their website is pretty basic.
