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“They did a great job keeping me informed of the status of repairs. Despite finding more damages than the insurance company’s estimate had and needing more money from my insurance company (of course, gotta love insurance companies, haha!) they still finished my car by the initial date they had told me. Plus, they dealt directly with my insurance company in regards to getting the additional payments they needed, so I didn’t have to bother with it! They repaired my front hoot and bumper and it looks like a brand new car.”
“I am very pleased with the professionalism and expertise I received at this shop. I own a mobile RV repair service (Compass Rose Mobile RV Service, LLC) and if my truck isn’t rolling my work comes to a standstill. Kathy and Gina worked overtime to get my truck repaired and back on the road in record time. I highly recommend this automotive repair service.”
“We had a great experience with our towing situation. We had just bought a new sports car and the snow came down so fast we couldn’t make it home. We slid on an exit ramp and couldn’t move. Cars were piling up all around us. We just knew our new car was going to get hit. Daniel was very responsive, took great care of our new car, followed us to the church parking lot, and gave us tips for a great route home. Crappy day ended the best it could. We would call them again in a heartbeat! ?”
Towing
Towing
Towing
Towing
“Our Subaru Ascent was due for its annual safety inspection in December. While it passed inspection, the technician provided us with a detailed report, including photos and videos of the vehicle, of items that merit attention now or in the near future. This report is very thorough and very helpful for planning our next services.
We have been very pleased with the service and honesty at Brown’s Automotive since we arrived in Chapel Hill in March, 2018.”