AAA - Carolinas is a well-regarded roadside assistance and insurance provider that has consistently delivered positive experiences for its customers. According to the reviews, the company's tow truck drivers, such as Tim from Stegall's Towing, have been praised for their prompt, knowledgeable, and courteous service. Customers have highlighted the convenience of AAA's ability to dispatch a tow truck while on the phone, though some have noted that independent tow companies may not always prioritize AAA calls. The reviews also mention positive experiences with AAA's roadside assistance, with one customer praising Antonio for his kindness, professionalism, and efficiency in replacing a battery. However, there is one instance where a customer, whose son is a disabled veteran, expressed disappointment with the lack of availability for a tire change, which is a crucial service for the son's transportation needs. Overall, the majority of the reviews suggest that AAA - Carolinas provides reliable and high-quality services, with customers appreciating the company's commitment to customer satisfaction. One customer even mentioned switching their insurance policies to AAA due to their positive experiences and competitive rates.
A don't care company! More and more businesses are falling short of customer care. They shove you to apps and websites that don't service correctly. What other road sides are out there anyway?
December 2024
Last night Tim the driver who came out from Stegall's Towing to unlock my car in the Parking lot outside of jade kitchen 2 was a great help. He came at the time he said he would and got my door open so we can be on our way! I thank God for him and his awesome customer service!
November 2024
0 stars. Been involved in a hit and run. The person who hit me has aaa insurance. It's been 3 weeks now with still no rental car and they never picked my car up to be fixed. Been calling and emailing the company no one is responding at all. Freaking terrible. I'm going into legal action now because this is to much
