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“Mary Anne Thomas has been excellent in aiding my company in considering a bank transition with Pinnacle. Her responses are prompt, knowledgeable, and accommodating.”
“I just love how personable everyone is at this branch and really appreciate their willingness to help. Loan responses are done within 24hrs and for me I have received my response within the same day. Mr. Williams gets 5 stars for me! He’s so down to earth and gives you great options to think about. I have been with Carolina Telco with 10yrs plus and looking forward to many more!”
8AM - 5PM
2121 Commonwealth Ave, Charlotte
Banks
“The people writing the bad reviews evidently have never been to my Credit Union. I have been a member so long my account # is a single digit. Lisa and all the ladies have never treated me in any way other than fantastic! C. Lee Abernethy III”
“Today I went to open my first checking account at Chase and I was surprised by the excellent service received by Mr. Carlos Triana, who was very kind to me at all times.I recommend this branch to all my Latin people!”
“Experience is always wonderful, I love how you can get same day cards if you lose or someone steal their debit/credit card . Also Ms. Erin was also very helpful and sweet.”
“Amazing experience. I called to ask about getting something notarized. The teller was outstanding. Told me she would wait until I arrived even if after 5pm, was very pleasant and eager to help....and the best...this all was before she even knew if I was a customer. Just as amazing when I got there, and I even heard the other tellers that sounded so pleasant and professional. You just don't find this customer service anymore. A+ Pinnacle Ballantyne!”
“I Am Pleased That I Chosen, Skylar Credit Union To Meet My Banking Needs. The Customer Service, Was Excellent. Very Helpful On Explaining The Benefits Of The Accounts That I Chose. The Online Service Is Helpful, As Well.”
9AM - 6PM
1915 Back Creek Dr, Charlotte
Banks
“I have 2 auto loans now! The quick service can not be touched .I recommend if you are dealing with the horrible banks, change I do all my banking need with Truliant.Thank guys will be back for something eles I am sure .”
“I’ve been a customer at Piedmont Advantage credit Union for quite sometime and I can see and feel the difference of how you are treated ever since Mary Vitale has left. Miss you Mary”
“Skylar bank is one of the best bank. I went in to open a account greeted with a smile I dint wait long to speak to a personal banker. Anything you need concerning banking needs they have open suggestions for your needs. I highly recommend Skylar bank.Audry”
“I have no idea what the hell is wrong with the other reviewer. How is a BNC bank responsible for a Pinnacle customer in everyway during a transition of that magnitude. Just ridiculous! I was a Wells customer for years and years, switched everything over. I have a number of personal and business accounts. The service is amazing, everyone knows my name, my wife's name, my daughters name and all my employees. If I have an issue they help me as a friend (it feels like) not just a customer! This bank is AMAZING!”
9AM - 5:30PM
6525 Carnegie Blvd Suite 110, Charlotte
Banks
“I've always been met with a smile and great customer service. Not once have I had much of a wait time. Any questions or needs that I've had have been addressed rapidly and I've appreciated the level of customer service. In these days and times most businesses do not provide customer service. I've been with South State now for about 3 years after leaving my former large bank of 25 years and I'm so happy that I made the change! Thank you!”
“I am a new member of this bank and I have had a pleasant experience this far. The young ladies in there have given stellar service on every visit even though I keep minimal funds there. I will be seeking to do further business here as I am confident that I will be handled with great care and consideration. My only issue however, is online access. This worked for a while I even have the app on my phone and it all of a sudden stopped allowing me access. Frustrating but, I will be contacting the 800 number to resolve. Technology is the now and the future. It would be beneficial to keep things up to standard in this area.”
“What a great experience. This is the best bank I have ever had the opportunity to work with. The staff here are Ultra pleasant and capable. Just really nice people doing a great job. Thank you”
“Joining Skyla was the best decision I ever made. The Team Members are knowledgeable and always kind. If you want good service and a pleasant atmosphere and smiling faces. Go to Skyla, you won't be disappointed!! That I can promise!!”
“One of the best experiences I’ve ever had with a credit union. The staff is very helpful and friendly. You will always be greeted with a smile. Stephanie Harrison is simply the best with loans and made buying a car a seamless process. I would highly recommend Blue Flame for all of your banking needs. No long wait times and a phenomenal staff ⭐️⭐️⭐️⭐️⭐️”
“Friendly staff! They went out of the way before the holidays to help with a loan. The first one fell through, and they were able to help me get another loan within an hour. Fast service, very happy with the team!”
9AM - 6PM
3024-B Prosperity Church Rd, Charlotte
Banks
“Needed help with an auto loan and Truliant had the best rate. Met with Jennifer Williams and she made the process quick and easy. Very easy to work with. I highly recommend her, and Truliant!”
3 - 5PM 9AM - 1PM
1531 Woodlawn Rd, Charlotte
Banks
“I had an excellent experience in this branch with both: branch manager, Mr.Gunadasa and financial specialist, Ms.Redfearn. When shopping for a financial product I was treated in very professional manner: excellent greeting, great product walkthrough, prompt appointment setup for an account opening. Everything was top notch and executed flawlessly and efficiently. Still, there’s a human touch to it at this branch close to uptown Charlotte where one truly feels warmly welcomed.At the times when personal business relationships with your banker becomes more important than ever I can highly recommend Mr.Gunadasa and his team.”
9AM - 6PM
4530 Park Rd UNIT 110, Charlotte
Banks
“We have had the most superior customer service at this Truliant! Every employee has been friendly and helpful throughout each of our transactions for the past 8 years. Catherine is a superstar! She helped us to open our account years ago and today made getting a car loan seamless and very easy. We highly recommend them all for their professionalism and excellent customer service.”
9AM - 5PM
8708 S Tryon St, Charlotte
Banks
“I opened an account at Steele Creek Chase, I was assisted by Carlos Triana, excellent attention and kindness, committed to his work... and his plus is that he speaks Spanish.. Thank you very much!!”
10AM - 4PM
7207 E Independence Blvd, Charlotte
Banks
“Super grateful to this Bank of America agency, I had the best experience and attention I have ever known. can haveThe attention of Miss Laura is very professional. In addition to that, it is a pleasure to be attended to by her, she clarifies all your doubts and provides maximum guidance.100% recommendation”
“EXCEPTIONAL CUSTOMER SERVICE!!! Hello Branch Manager Jasmine. Your team, Alexandra and Myiah assisted me with a 1st time transaction I would have never been able to complete myself. They both were so helpful and Alexandra showed extreme patience while I placed a 3rd party call to another financial institution. I would've been lost. Thank you for having such an awesome team. Thank you Alexandra!”
9AM - 5PM
9836 Rea Rd, Charlotte
Banks
“I had several transactions on my last two visits to the branch. Both times Jeffrey N. provided excellent customer service. He is very friendly with great business and customer service skills and knows how to get things done.”
9AM - 6PM
2400 South Blvd Suite 102, Charlotte
Banks
“Wonderful experience anytime I talk to an employee whether in person on via phone. Extra special shout out to Jeremy Meeks who was so patient and kind and took the time to actually hear what I needed instead of pushing services that didn't feel relevant.”
9AM - 5:30PM
1043 E Morehead St Suite 100, Charlotte
Banks
“I had the best experience working with mortgage broker Rosa Chavarria. As a first time home buyer I knew absolutely nothing about the home buying process. From the first phone call I could tell that Rosa would advocate for me and guide me in the right direction. She was extremely responsive from the time I submitted my application through my closing date. She had all of the answers. As my closing date was approaching she learned of a grant that was being rolled out and she advocated for me and got my closing date pushed out two weeks so that she could secure the grant money for me and save me a lot of money. If you are in the market for a home, you cannot go wrong with using Rosa as your mortgage broker. I cannot thank her enough.”
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“Martha Connors was PHENOMENAL!!!I don’t how to explain how much she helped. I was in a sticky situation and after going through all the security checks, Martha was able to take care of it. I can literally say that I wouldn’t know what I would’ve done without her.”