Aaron's in Charlotte is known for its friendly and helpful staff, with managers who go the extra mile to assist customers. Customers praise the excellent customer service and quick responses to concerns. The staff is described as family-like, and the manager is highly regarded for being humble and supportive. Customers have had good experiences renting beds, with timely deliveries and payments. However, there was an issue with an overcharged payment that was resolved after a few days, though the customer felt the store staff was initially dismissive. Some reviews mention limited inventory and pricing inconsistencies, but overall, Aaron's is recommended for its attentive service and helpful team.
Aaron- Fantastic Customer Service. Highly Recommend this business. All my concerns were addressed immediately.
5 Stars
August 2023
One of Aaron's three locations in Charlotte. The staff here is friendly and helpful in the manager Kayla is always willing to go the extra mile to help you.
November 2022
I work here at this location as a (PT) meaning driver!Shane is a great manager and really humble person at this location.No problems with this store or the people I work with! Everyone an here is family!!!