Aaron's in Charlotte is known for its friendly and helpful staff, with managers who go the extra mile to assist customers. Customers praise the excellent customer service and quick responses to concerns. The staff is described as family-like, and the manager is highly regarded for being humble and supportive. Customers have had good experiences renting beds, with timely deliveries and payments. However, there was an issue with an overcharged payment that was resolved after a few days, though the customer felt the store staff was initially dismissive. Some reviews mention limited inventory and pricing inconsistencies, but overall, Aaron's is recommended for its attentive service and helpful team.
Thank you, Jessica, Reggie, and Lucy for taking care of me and helping get situated! The customer service is superb and very professional! Great job you all deserve a promotion!
March 2026
Daniel, the GM, always has the best deals for me and excellent customer service! And Jessica, well she is just a vibe!! I handle most business online or over the phone but I absolutely enjoy going into the store. Everything that I have purchased had been top quality amd the terms are easy.
March 2026
Lucy and Daniel were awesome I didn’t think I was leaving with furniture today and I did!
