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“Denver Mattress was fantastic! Ian welcomed us and oriented us to their showroom. After that, he let us browse at our own pace with a test pillow that had a disposable cover for sanitation. He was available to answer any questions but he didn't follow us around from mattress to mattress which I appreciated the distance to make decisions without pressure. There were multiple brands available but the Denver Matress brand was the most affordable, most models under $2,000 for a king. They were incredible quality equivalent to the $3,000 Helix Elite we tested at Mattress Warehouse earlier in the day.
Don't waste your time at Mattress Warehouse with overpriced mattresses or the original mattress factory where I could feel the springs under me. Just go to Denver Mattress to save time and money while still getting a quality mattress.”
“Was greeted by John Chapman who was extremely charming, helpful, and knowledgeable. He helped me get what i wanted in a very quick and efficient amount of time. He is a great salesperson and enjoyed conversing with him.”
“I love the vibe as soon as you walk in the door. Arnold greeted us with such warmness and was a great help throughout the time I was there. Will be spending a lot of money in your store.”
“I had a wonderful experience working with Michael to purchase a mattress for my guest room. He has a deep understanding of the products in store, and made many helpful recommendations without any pushy sales tactics. I will definitely be coming back in the future.”
“We had a great experience here! Josiah was FANTASTIC and spent a lot of time talking through different options and there was zero pressure to buy. He was genuinely interested in making sure we had a great experience and got the best deal. I have been to a few mattress firm locations and this one I keep returning too as the staff here are awesome. I would highly recommend Josiah and say that they are lucky to have such a wonderful staff member. He made all the difference to our experience. We ended up buying two Queen beds :)”
“We just took delivery of our new 13' cantilever umbrella from the South Charlotte Store. Lance Davis was outstanding with his delivery and setup! He was very professional and helpful in explaining the operation and care of the umbrella. Thanks...Joseph Riddle”
“My husband and I recently purchased a mattress from Mattress Firm, and we had an outstanding experience thanks to Kym Quinland at the Midtown store.
Kym was exceptionally helpful throughout the entire process. She took the time to understand our needs, explained the differences between the various mattress brands, and answered all of our questions with confidence and expertise. Her product knowledge made it much easier for us to choose the right mattress without feeling pressured.
If you’re shopping for a mattress, I highly recommend asking for Kym Quinland. Her professionalism, patience, and outstanding customer service made our experience enjoyable from start to finish. Thank you, Kym, for helping us find the perfect mattress!”
“I just want to say that I was so happy to meet Angela. She made my wife and I feel very good about our purchase of our two twin beds. She explained everything to us and answered every question that we had without any pressure, tell her thanks again for helping us.”
“I am very pleased with my experience at the Mattress Firm in Waverly. I had the pleasure of working with Ms. Jan Davies when selecting my mattresses. She is a very kind, patient, and knowledgeable sleep expert! She allowed me to take my time and process my choices with no pressure. Jan also knows what questions will help you find exactly what you want and need in a mattress. I highly recommend going to see her at the Waverly store. She is incredibly helpful.”
“Colby was a fantastic guy. Helped us through the entire process and helped us stay in our budget. Went through a great process of checking firmness first then asked us how we like to sleep and had us compare the specific mattresses that fit our criteria. He did a thorough job and my inlaws were impressed with the flow. Would definitely come back again.”
“Quay was an amazing salesperson. He was personable, educated, and very easy to work with. He greeted me with a smile, he was patient and gave exceptional customer service from start to finish. If you are looking for a great furniture shopping experience come to Rooms to go outlet and ask for Quay.”
“Amazing furniture and customer service! I looked high and low for a new couch/sectional after moving to Charlotte and was confronted with mediocre designs or astronomical prices. Just when I had almost consigned myself to paying double the cost to get what I was looking for, I stumbled across K&D. I met one of the owners and on a subsequent visit, met other thoughtful and patient staff. Everyone was so accommodating down to the delivery people.
Purchase: I landed on a newly designed sectional that can be reconfigured whenever I choose to move the pieces around. The fabric is easy to vacuum pet hair, but soft. The couches themselves are dense, sturdy and sit high which makes getting on and off a breeze. I love how wide the cushions are and the depth of the individual seats. For reference, the living is 16x16.
My son requested a beanbag which is also extremely dense and re-shapes easily. My daughter has an ottoman to hold her stuffed animals or to use as extra seating in her room. 10/10 would absolutely recommend this store to anyone looking for quality furniture at an affordable price! Also, the turn around for having this custom furniture made was twice a fast over other retailers. Extremely happy with our purchases ✨”
“I stopped by Mattress Firm this morning to purchase a mattress and the experience from start to finish was excellent. Great customer service from Kumar. He was knowledgeable professional and worked with me to purchase a bedding package within my budget. There was no hard sell or pressure which made the experience even more comfortable and seamless. Thank You!”
“Corey was so helpful in solving our problem very efficiently. He was kind and gracious towards my two kiddos and dog running circles around him as he worked. He gave us two different options on our service call which I appreciated. He also gave us time to ask other questions about our hot tub. Truly couldn't have asked for a better service call.”
“Austin was wonderful to work with during our couch buying process! He took the time to show us all of our options without pressuring us, lead us to a great couch that met all of our needs and helped us get the best deal possible. We are so glad that we are getting our couch from Furniture Row and highly recommend them!”
“You can’t ask for better customer service or a better product! We’ve had ours for a few weeks now and we’re sleeping great. Tomasz was extremely knowledgeable and happy to swap out the different layers multiple times until we got the perfect setup!”
“I was in desperate need to find a love seat in leather that recline. A young man name Demont came to my rescue. Found what I was looking for and he's going to have it delivered tomorrow, what a great guy. Thank you Drmont”
“We bought several pieces of furniture at Kasby’s and had a wonderful experience. The quality along with the customer service were great. Sophie and Libby worked with us and provided ideas along with their expertise. I would highly recommend Kasby’s for your patio furniture!”
“Carmen was absolutely wonderful! She greeted us, walked us through things, and was not overly pressuring. We did end up buying a couch and she was so sweet the whole time! A true asset to this store.”
“We worked with both Edward and Debbie for our furniture purchases. Both of them were so helpful helping us with returns when our original choices did not fit as expected in our family room, as well as with exchanges when we decided on a different color. They made the process much easier than I expected! I highly recommend this store for the variety of furniture choices, the three days return window, and the exceptional customer service!”
“We love Sleepy Poet. There's something for everyone there. My daughter found some Blink 182 pop figures she's been looking for, there's jewelry, dishware, records, vintage clothing, toys. The space is easy to walk around & the employees are nice & helpful. Will continue to shop there! Highly recommend!”
“Brian and Dany delivered my furniture today and were amazing! They were punctual, friendly, professional, efficient and cleaned up very well behind themselves. They were a great representation of Ornate Home and and I will be doing business them again”
“The store is my “go to” whenever I’m looking for a special gift for a girlfriend, a baby shower, hostess gift or a little something for myself. A beautiful assortment of unique home goods and quality personal items. So many pretty things all in one place. And, it’s a locally owned, family business.”
“Johnny helped us with living and dining pieces for our sun porch. The showrooms had a large selection to check out as well as the ability to search other styles. So pleased that our selection is made in the USA! Johnny was easy to work with and he was very helpful during the process.”
“My sales person Monica was great! She was able to get me the chair I loved at a price I could afford and the Personnel in store were very nice store was immaculate! Will be back for another chair in near future..”
“Walked into Cowbridge furniture today and had one of the best furniture shopping experiences I’ve encountered in quite some time. Scott and Lisa, the owners, were honestly phenomenal. From the second I walked in they were welcoming, patient, knowledgeable, and PASSIONATE about their business. You can tell that Cowbridge furniture is not just something they own, but something they LOVE.
Too often furniture shopping can be stressful or annoying. But from beginning to end, Scott and Lisa made my experience pleasant, comfortable, and relaxed. Scott answered every question I had and showed me around while explaining things at my own pace without any pressure. Lisa greeted me with warmth and made the store feel inviting with her kindness and enthusiasm. They both ensured that I found what I was looking for and felt great about my decisions.
My favorite part about my experience was how much they cared about me throughout the whole visit. As the owners they take pride in their store, the furniture, and most importantly the customers that walk through those doors. You just don’t get that kind of service anymore and it was appreciated.
Not only did I find everything I was looking for at Cowbridge Furniture, but I also left feeling valued and honestly impressed by my experience. Thank you Scott and Lisa for having such a welcoming environment and providing exceptional service. If you are in need of some furniture I would recommend giving these guys a try. And my cat loves the stools just as much as I I believe even more in my opinion”
“Great folks great prices. Got a wonderful, new scratch and dent double oven for 25% of the retail price. They came and installed as well. Refreshing to deal with such pleasant personalities. Check there before you buy anywhere.”
“I am a home builder and have been working with J Landon Decorative Lighting for a couple years. Brad Goode is fantastic to work with and is a valued trade partner. He works hard to ensure our account is monitored, schedules are met, our selections are available and his communication is great. Anytime we need help he’s there!”
“It was good to find everything I needed for my house in one store. I paid over $2000 less than what the other stores was asking for and I got my table and lamps included. This was a blessing for me.”
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“Great selection, great prices and very helpful team! Needed some new living room furniture and found the perfect set—-and they were even able to give me a great deal on it. Will definitely buy from them again.”