Advance Auto Parts at 4309 Sunset Rd in Charlotte is a helpful and friendly store that offers a wide range of automotive products and services. Customers appreciate the helpful staff, including employees who go out of their way to assist, such as helping with car issues and providing guidance on windshield wipers. The staff members are described as courteous, kind, and empathetic, with some employees offering personal assistance even outside of the store. Many reviews highlight the excellent customer service, with employees making sure customers get what they need without being overcharged. The store also provides free services like battery testing, engine code scanning, and oil and battery recycling. Customers can save by signing up for the Speed Perks loyalty program, which offers discounts on store items and gas at Shell stations. Overall, the store is known for its helpful staff, ease of checkout, and supportive attitude, making it a trusted place for automotive needs.
Herlam listen to me very clearly observe the problem dissected as needed with the tools given from advance Auto parts he saw my problem he made my problem which I thought was going to cost me so much money so it seems so simple great employee
August 2025
Christina is the best attendant I have ever encountered at any parts store.
July 2023
Store is very convenient. I never have to wait too long for service or checkout. Lots of car cleaning items !
