The local Advance Auto Parts at 10025 Albemarle Rd in Charlotte offers automotive aftermarket products, free store services, and same day options. It provides leading brands and services including free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free battery and oil recycling. Customers can save by signing up for the Speed Perks loyalty program. Reviews consistently highlight staff who go above and beyond, describing them as amazing, extremely helpful, courteous, and funny. Employees are noted for not only helping customers buy the right parts but also showing them how to perform installations, answering questions, and ensuring customers receive available discounts. Multiple accounts describe experiences where staff spent several hours assisting with complex issues like battery terminal replacement, creating a feeling of being with family. They are also trusted to refer customers to a mechanic for problems they cannot fix. The store is highly recommended for its great customer service, with one reviewer calling it the best experience ever had.
