The AT&T Store in Charlotte offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans to suit their needs, including flexible prepaid options with no annual contracts and no credit checks. The store features nationwide AT&T 5G service, which comes free with unlimited data plans. Customers consistently praise the store's staff for their helpfulness and thorough explanations of plans and devices. One customer appreciated the detailed assistance in switching carriers, while others highlighted the exceptional service provided by staff members like Josie and Dylan. Josie was commended for her outstanding care, patience, and dedication, making a positive impression and helping with device purchases. Dylan received high praise for his multitasking skills and prompt assistance, even during busy times. Overall, the store’s team is recognized for their friendly, professional, and attentive service, ensuring customers leave satisfied with their devices and plans. The store's welcoming atmosphere and knowledgeable staff make it a reliable choice for wireless needs in Charlotte.
Amori and Josie were very helpful with helping me with what I needed for the 2 times I went to that store. Very helpful and polite. Nice people to work with!
February 2025
Need great service & GREAT professional advice? This is the place to be!!
October 2024
I came here, and I wanted to switch carriers, and I got all the information I wanted. The customer rep took her time to explain the different plans to me and proposed the best plan for me.
