The AT&T Store in Charlotte provides a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers appreciate the knowledgeable and friendly staff, especially Bryson, who is frequently mentioned for his patience and exceptional service. Many reviews highlight the quick assistance provided, even during busy times, with the team effectively resolving technical issues and bundling services. While some customers experienced longer wait times due to understaffing, they were generally satisfied with the service after being helped by staff members like Bruna. However, there are mixed feelings about the manager, Maurice, with some customers finding his solutions inadequate. Overall, the store is recommended for its helpful staff and variety of offerings, making it a reliable choice for mobile needs in Charlotte.
Tyrell was awesome made everything super quick and simple
August 2025
Rahi and Hannah provided the best experience and customer support!! They spent A LOT of time answering questions and making everything right for us!!!
July 2025
10 out of 10 recommend!!! Bryson was the best and I absolutely appreciate his patience with me and my frustration so if anybody goes there, definitely ask for Bryson as he needs a raise like yesterday! & Maurice the manager. He was very personable and friendly as well which I appreciated!!
